Cutting Red Tape
Cutting Back to Basics
Archive
Customer Service
Employee Empowerment
Cutting Red Tape
Cutting Back to Basics
Lessons Without Borders: Local Problems, Global Solutions
Minneapolis Procurement Savings for Agriculture
Dealing with Defense Downsizing
Reinventing Boulder Laboatories
Restructuring Our Organization
Using Technology to Improve Customer Service
U.S. Air Force: Electronic Systems Center
U.S. Navy: Quality for our Customers, Improvement for our Future
Institutional Quality Assurance at Education
Bonneville Power Administration Helps Itself
$59 Million of Cost Reductions and Productivity mprovements
Oak Ridge Discovers New Ways to Save Tax Dollars Through Columbus Initiative
EPA Labor and Employee Relations
Intergovernmental Collaboration Saves Money
FEMA Labor Management
Deviating From the FAR for Reinvention Labs
Improving GSA Customer Service by Cutting Red Tape
Department of Health and Human Services
Continuous Improvement in San Francisco Region
Georgia Common Access Application Reduces Red Tape
Improving Customer Services in the Public Health Service
Department of Housing and Urban Development
Federal Housing Authority--Denver Processing Center
Reinventing the Nation's Approach to Homelessness
Strategies to Reduce Drugs and Crime in Public Housing
IC Reinvention Laboratory Works to Speed Intelligence Searches
Quality Efforts Merit National Recognition for CIA's Office of Information Technology
Working to Standardize Testing at Government Language Schools
Department of Interior
Electronic Outreach on the Internet
Eliminating Burdensome Regulations
Department of Justice
Law Enforcement Coordination
Redeployment of Headquarters Agents to the Field
Reinventing Crime Fighting through Increased Efficiency
Department of Labor
Farm Labor Appeals Board Pilot
Surplus Computers Sold to DOL Employees
National Aeronautics and Space Administration
NASA Johnson Space Center
TQM at the Kennedy Space Center
Department of State
National Passport Center--Improved Customer Service with Taxpayer Savings
State Department Provides Improved Service to the American Business Community
Department of Transportation
Emergency Response
Enhanced Environmental Coordination
Make New Car Assessment Program (NCAP) Information More Accessible and Useful to the Public
Ticketing as a Simplified Process for Civil Penalty Violation Cases
Department of Treasury
Financial Management Support Services (FMS)
Internal Revenue Service Center in Fresno
United States Information Agency
Labor Relations at USIA
Department of Veterans Affairs
VA Medical Center Reinvents Patient Care
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National Performance Review at
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