Archive

Department of Veterans Affairs

Accompanying Report of the National Performance Review

Office of the Vice President

Washington, DC

September 1993

Contents

Executive Summary

Recommendations and Actions

DVA01: Develop the Master Veteran Record and Modernize the Department's Information Infrastructure

DVA02: Modernize Benefits Claims Processing

DVA03: Eliminate Legislative Budget Constraints to Promote Management Effectiveness

DVA04: Streamline Benefits Claims Processing

DVA05: Consolidate Department of Defense and Department of Veterans Affairs Compensation and Retired Pay Programs

DVA06: Enhance VA Cost Recovery Capabilities

DVA07: Establish a Working Capital Fund

DVA08: Decentralize Decisionmaking Authority to Promote Management Effectiveness

DVA09: Establish a Comprehensive Resource Allocation Program

DVA10: Serve Veterans and Their Families as Customers

DVA11: PhaseOut and Close Supply Depots

DVA12: Improve Business Practices Through Electronic Commerce

DVA13: Eliminate "Sunset" Dates in the Omnibus Budget Reconciliation Act of 1990

DVA14: Raise the Fees for Veterans Affairs' Guaranteed Home Loans

DVA15: Restructure the Veterans Affairs' Health Care System

DVA16: Recover Administrative Costs of Veterans' Insurance Program from Premium and Dividends

Agency Reinvention Activities

Summary of Fiscal Impact

Appendix

Accompanying Reports of the National Performance Review

Return To Report Index