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Use the form below to search the full text of the NPR Best Keep Secrets of the Government Report by looking for specific words or combinations of words. The search will then display a weighted list of documents containing those words. Each list item is a link to a matching document. There are about 103 documents in the report. You can also browse a table of contents.

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Contents

Reinvention Highlights

Secret One: Common Sense Has Come to the Federal Government

Procurement Reform

Management Systems and Structure

Reinvention Labs

Personnel Reform

Common Sense Job Applications

Less Red Tape

Labor-Management Partnerships

Family-friendly Workplaces

Performance Appraisals

New Civil Service Legislation

Reinforcing Success: The Hammer Award

Franchise Funds

Our Secret Weapon

Secret Two: Government Is Serving People Better

President Clinton's Marching Orders

Who Is the Customer?

Ask Customers What They Want

Setting Standards

The Convenience of the Customer

Phones

Number, Please

Computers

Just A Little Common Sense

Training

Secret Three: Government Is In Partnership With Business

Forming Partnerships

The Environment

Medicine

Worker Safety

Pensions

Health Care

Meat and Poultry

Consumer Products

Drug Interdiction

Helping our Partners

Who's the Enemy?

Secret Four: Government Is Partnering With Communities

Cities, Counties, States Partners

The Oregon Option

Performance Partnerships

The Environment

Connecticut Neighborhood Revitalization Partnership

Addressing Unfunded Mandates

Welfare and Health Care Reform

Fighting Crime

Education

Conclusion

Notes

Appendices
A: Status of Reinvention Efforts in Departments and Major Agencies

Department of Agriculture by Secretary Dan Glickman

Department of Commerce by Secretary Mickey Kantor

Department of Defense by Secretary William J. Perry

Department of Education by Secretary Richard W. Riley

Department of Energy by Secretary Hazel R. O'Leary

Environmental Protection Agency by Administrator Carol M. Browner

Federal Emergency Management Agency by Director James Lee Witt

General Services Administration by Acting Administrator David Barram

Department of Health and Human Services by Secretary Donna E. Shalala

Department of Housing and Urban Development by Secretary Henry Cisneros

The Intelligence Community by Director of Central Intelligence John Deutch

Department of the Interior by Secretary Bruce Babbitt

Department of Justice by Attorney General Janet Reno

Department of Labor by Secretary Robert Reich

National Aeronautics and Space Administration by Administrator Daniel S. Goldin

National Science Foundation by Director Neal Lane

Office of Personnel Management by Director James B. King

Small Business Administration by Administrator Philip Lader

Social Security Administration by Commissioner Shirley S. Chater

Department of State by Secretary Warren Christopher

Department of Transportation by Secretary Federico Peña

Department of the Treasury by Secretary Robert Rubin

U.S. Agency for International Development by Administrator J. Brian Atwood

United States Information Agency by Director Joseph Duffey

Department of Veterans Affairs by Secretary Jesse Brown
B: Status of Major Recommendations Affecting Governmental Systems

Creating Quality Leadership and Monagement

Streamlining Management Control

Transforming Organizational Structures

Improving Customer Service

Mission-Driven, Results Oriented Budgeting

Improving Financial Management

Reinventing Human Resource Management

Reinventing Federal Procurement

Reinventing Support Services

Reengineering Through Information Technology

Rethinking Program Design

Strengthening the Partnership in Intergovernmental Service Delivery

Reinventing Environmental Management

Improving Regulatory Systems
C: Summary of Savings to Date
D: Status of Regulatory Reform Initiatives
E: Presidential and Congressional Actions Taken to Date
F: Progress in Downsizing the Federal Government
G: Contractors Are Not Replacing Departing Federal Workers
H: Progress in Streamlining Management Control Positions
I: List of Hammer Awards as of August 1, 1996

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