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Appendix I: List of Hammer Awards as of August 1, 1996

The Hammer Award is Vice President Gore's special recognition to teams of frontline federal workers who have made significant contributions to the National Performance Review (NPR) principles of putting customers first, cutting red tape, empowering frontline employees, and getting back to basics. The $6.00 hammer with a little red, white, and blue ribbon is the Vice President's symbolic answer to the $400.00 hammer of yesterday's government.

As of August 1, 1996, almost 500 teams of federal employees across the country have been recognized for their heroic contributions to reinventing their part of the federal government. Awardees are selected from among teams nominated through agency programs, Federal Executive Board/Federal Executive Association programs, and others. Following is a list of these teams. More information about each of these awards is available on NPR's World Wide Web home page (http://www.npr.gov).

Team Name

Location

Agencies
Agency for International Development
AID Reengineering Team Worldwide
Department of Agriculture
5th Floor Combined Services Support Staff - Forest Service Juneau, AK
America's Outdoors Milwaukee, WI
The Animal and Plant Health Inspection Service
Reinvention Advocates International Agreements Team
Riverdale, MD
Animal Damage Control Reimbursable Agreements Group Minneapolis, MN
Automated Records Management System Kansas City, MO
Automation Training Branch St. Louis, MO
Business and Industry Guaranteed Loan Regulation
and Streamlining Accelerated Support of Agency Programs Group
Nationwide
California Emergency Watershed Protection Team Davis, CA
Eastern Pennsylvania Veterinary Services Field Team Harrisburg, PA
Field Servicing Office - Animal and Plant Health
Inspection Service
Minneapolis, MN
Forest Service and State of Oregon One Stop Shop Portland, OR
Fremont Information Resource Services Team Portland, OR
Georgia Emergency Watershed Protection Team Atlanta, GA
International Bird Importation and Quarantine Processes Team Minneapolis, MN
National Veterinary Services Laboratories IA
Seed Visibility and Storage Research Team Fort Collins, CO
Simplifying Rulemaking Lab - Animal and Plant Health Inspection Service Nationwide
Termite Report Team Toiyabe National Forest, NV
Department of Commerce
Census Bureau Internet Team Nationwide
Computer-Assisted Survey Information Collection Washington, DC
Export Enforcement Customer Service Team Nationwide
National Telecommunications and Information Administration Washington, DC
Office of Domestic Operations Nationwide
One-Stop Import-Export Bank(1) Nationwide
STAT-USA Washington, DC
Consumer Product Safety Commission
Consumer Information Hotline Team Bethesda, MD
Field Office Telecommuting Pilot Team Philadelphia, PA
Department of Defense
Administrative Support Center - Defense Logistics Agency Nationwide
Aircraft Carrier Anti-Submarine Warfare Module Team Keyport, WA
Air Force 497th Intelligence Group Nationwide
Air Force Air Reserve Personnel Center Denver, CO
Air Force Beryllium Machine Shop Self Directed Work Columbus, OH
Air Force Civilian Personnel Division Kelly Air Force Base San Antonio, TX
Air Force Design Section Mobile, AL
Air Force Recruiting Squadron Process Action Team Middle TN
Air Force Small Computer Maintenance Process Team Oklahoma City, OK
Air Force Weapons and Tactics Center Las Vegas, NV
Alternate Technologies and Home Care Services Charleston, SC
Army Armament and Chemical Acquisition
and Logistics Agency Team Paladin
Rock Island, IL
Army Publication Distribution Center Baltimore, MD
Army Simplified Nonstandard Item Acquisition Program Team Detroit, MI
Columbus Regional Control Center Columbus, OH
Corps of Engineers Algiers Lock Dewatering Team New Orleans, LA
Corps of Engineers Chief Counsel Alternative Dispute Resolution Nationwide
Corps of Engineers Process Action Team, Harry S Truman
Power Plant and Dam
Kansas City, MO
Defense Contract Audit Agency Nationwide
Defense Contract Audit Agency Team Ft. Belvoir, VA
Defense Contract Management Area Operations Hartford, CT
Defense Distribution Depot Columbus, OH
Defense Distribution Depot Atlanta, GA
Defense Finance and Accounting Service
Finance Operations
Cleveland OH
Defense Finance and Accounting Service Columbus Center Columbus, OH
Defense Finance and Accounting Service Defense Retiree
and Annuitant Pay
Cleveland, OH
Defense Finance and Accounting Service Directorate of
Annuity Pay
Nationwide
Defense Finance and Accounting Service Office of Retired Pay,
Casualty Branch
Cleveland, OH
Defense Finance and Accounting Service, Phase IV
Army Carryover
Cleveland, OH
Defense Finance and Accounting Service Whiteworks
Project Team
Kansas City, MO
Defense Personnel Support Center Electronic Commerce Nationwide
Defense Priority Service Detachment Office Plant
Consolidation Team
Great Lakes, IL
Defense Supply Center Columbus/Defense Logistics Agency
Wood Products Team
Columbus, OH
Depot Level Quality Management Board Corpus Christi, TX
Destruction Process Action Team Newport, RI
Dewitt Army Community Hospital Primary Care
Reinvention Team
Ft. Belvoir, VA
Directorate of Information Operations and Reports
Internet Implementation Team
Washington, DC
Directorate of Information Operations and Reports/Systems
and Services/Technical Services Division/Inventory Team
Nationwide
Directorate of Military Pay Indianapolis, IN
Document Automation Center Defense Printing Service Washington, DC
Document Automation Center Team Defense Printing Service St. Louis, MO
Fairchild Air Force Base Hospital Pharmacy Spokane, WA
Fleet and Industrial Supply Center, Pearl Harbor (SERVMART) Honolulu, HI
Health Care Systems Support Activity San Antonio, TX
Hydrographic Survey and Physical Support Section Savannah, GA
Lockheed Sanders Pricing Team Manchester, NH
Marine Corps Logistics Base, Ace in the Hole Gang Nationwide
Marine Corps Support Activity Kansas City, MO
MegaCenter Migration Team Defense Logistics Agency Columbus, OH
Michigan National Guard Lansing, MI
Modeling Effort for Space Availability Quality Team Albuquerque, NM
Mortar Shared Management Team Rock Island, IL
National Defense Real Food Team Nationwide
National Operation and Maintenance Program
Plan of Improvement
Washington, DC
National Recreation and Parks Association Partnership (AFRS) Nationwide
Naval Air Technical Training Center Curriculum Review Team Memphis, TN
Naval Air Warfare Center Weapons Division China Lake, CA
Naval Undersea Warfare Center Detachment Hawthorne, NV
Naval Weapons Station (Base wide reinvention) Seal Beach, CA
Naval Weapons Station (customer service) Seal Beach, CA
Navy AN/SQS 53A Engineering Change 16
Development Team
Nationwide
Navy Asset Visibility Team Central PA
Navy Fleet Labor Management Partnership Council Mechanicsburg, PA
Office of Civilian Personnel Defense Logistics Agency New Cumberland, PA
Operational Process Improvement Office Team Falls Church, VA
Operations Support Center, Provisional Fort Lee, VA
Portsmouth Navy Shipyard Pollution Prevention Team Portsmouth, NH
Productivity Enhancement Group V Newark, NJ
Provider Workstation Scott AFB, IL
Quick Response/Prime Vendor Defense Personnel
Support Center
Philadelphia, PA
Real Estate and Facilities Director,
Washington Headquarters Services
Washington, DC
Red River Army Depot Super Crew Texarkana, TX
Reinvention Task Force Fairfax, VA
Silo Based ICBM Maintenance Corporate Board Ogden, UT
Transportation Management Office Camp Pendleton, CA
Travel Process Action Team Newport, RI
Travel Team Nationwide
Vance Air Force Base Education Team Oklahoma City, OK
Department of Education
Cleveland/Bradley 2000 Cleveland, TN
Cooperative Audit Resolution and Oversight Initiative Washington, DC
Georgia Partnership for Excellence in Education Atlanta, GA
Goals 2000 Application and Review Team Nationwide
Goals 2000 Teacher ForumWashington, DC
Government Performance Appraisal System Washington, DC
Kansas City Enforcement Office Region VI Kansas City, MO
Office for Civil Rights New York, NY
Payment Management Team Washington, DC
Rehabilitation Services Administration Nationwide
Rocky Mount Business Education Partnership Raleigh, NC
Department of Energy
Columbus Initiative Oak Ridge National Laboratories Oakridge, TN
The Competitiveness Project Bonneville Power Administration Nationwide
Directives Reengineering Group Oak Ridge, TN
Environmental Management Change Gang Washington, DC
Life Cycle Asset Management Process Improvement Team Washington, DC
Office of Chief Financial Officer Nationwide
Office of Science Technology, Office of Environmental
Management
Washington, DC
Performance Agreement Team Washington, DC
Plantex Plant Facility Amarillo, TX
Uranium Mine Tailings Reclamation Administration Albuquerque, NM
Environmental Protection Administration
33/50 Program Team Washington, DC
33/50 Program St. Paul, MN
Community Environmental Compliance Flexibility Team Seattle, WA
North Boulder Project Team Boulder, CO
Safety, Health, and Environmental Management Team Nationwide
Equal Employment Opportunity Council
National Labor Management Council Washington, DC
Teamwork Making It Happen Milwaukee, WI
Executive Office of the President
White House Visitors Office Team Washington, DC
White House Presidential Correspondence Quality
Assurance Team
Washington, DC
Federal Emergency Management Agency
Agency Wide Reinvention Team Nationwide
Hazard Mitigation Team Region VII Kansas City, MO
Regional Interagency Steering Committee Region IV Atlanta, GA
General Service Administration
100 Percent Satisfaction Team Nationwide
Aggregated Switch Procurement Region 3 Philadelphia, PA
Architect/Engineer Procurement Business Process
Redesign Service
Nationwide
Chicago Customer Supply Team Chicago, IL
Contract Management Division Region 5 Chicago, IL
Heartland Region Business Development Team Washington, DC
Lease Acquisition Business Process Redesign Team New York, NY
No Hassle Customer Supply Team Nationwide
Office Automation Team Nationwide
Philadelphia Information Resources Management Service Office Philadelphia, PA
The Public Building Service Rocky Mountain Property Team Denver, CO
Space Acquisition Team Seattle, WA
Department of Health and Human Services
International Cancer Information Center Nationwide
Miami Import Group FDA Miami, FL
Respirator Certification Program Team
National Institute of Occupational Safety and Health/
Centers for Disease Control and Prevention
North Central, WV
Shelf Life Team FDA Detroit, MI
Task Force for Streamlining Documentation
Indian Health Service
Phoenix, AZ
Department of Housing and Urban Development
Acquisition/Rehabilitation Loan Program Detroit, MI
Community Assistance Coordination Teams Buffalo, NY
Harris County Housing and Community Development Agency Houston, TX
Multifamily Insurance Applications Fast Track Processing Team Seattle, WA
Office of Housing Neighborhood Networks Team Nationwide
Office of Housing Reorganization Single Family
Processing Center
Denver, CO
Reinvention of the Fair Housing Initiatives Program Washington, DC
Single Family - Ft. Worth and Denver Ft. Worth, TX
Denver, CO
Streamline 203K Team Detroit, MI
Streamline Certification Team Washington, DC
Voucher Processing Task Force Kansas City, KS
Intelligence Community
CIA Logistics Operations Center McLean, VA
CIA Retirement and Investments Group McLean, VA
Central Imagery Office Project ExPReS McLean, VA
Defense Intelligence Agency Bottom up Reinvention Team Washington, DC
Intelligence Community Foreign Language Committee
Reinvention Laboratory
McLean, VA
Intelligence Community (INTELINK) McLean, VA
Intelligence Community Tipster Text Program McLean, VA
National Photographic Interpretation Center Operations
Vision Team
Washington, DC
National Security Agency Multifunction Technician Team Ft. Meade, MD
National Security Agency Support to the Combat Operator Team Ft. Meade, MD
National Security Agency Support to State Team Ft. Meade, MD
Department of the Interior
America's Outdoors Milwaukee, WI
Bureau of Mines, Albany Research Center & Partnership Council Salem, OR
Bureau of Reclamation Nationwide
Change in Organizational Design Bureau of Indian Affairs Portland, OR
Customer Service/Visitor Services Project
National Park Service
Washington, DC
Department of Interior Streamlining Effort Nationwide
Idaho Ecosystem Management Strategy Team Boise, ID
Regional Community Economic Revitalization Team Portland, OR
Reinventing Regulations Using Plain English Team Denver, CO
Reservoir Management and Solid Materials Team
Bureau of Land Management
Tulsa, OK
Review of Planning/Design/Construction Reengineering Lab Denver, CO
USGS Information Dissemination System Reinvention Lab Team Nationwide
Department of Justice
Border Crossing Card Reengineering Team Nationwide
Citizenship USA, El Monte Office Los Angeles, CA
Drug Enforcement Agency Mobile Enforcement Team Atlanta, GA
El Centro Service Processing Center Imperial Valley, CA
El Paso Immigration and Naturalization Service Process
Action Team
El Paso, TX
FBI Semi Automated Mailer Team Nationwide
Immigration and Naturalization Service Operation Jobs Dallas, TX
Immigration and Naturalization Service Team BISON Buffalo, NY
Immigration and Naturalization Service Team Easi St. Albans, VT
Partnerships Against Violence Network Online Washington, DC
Vehicle Equipment Reutilization Program Salem, OR
Department of Labor
Administrative Efficiency Task Groups
Office of the Assistant Secretary
for Administration and Management
Washington, DC
America's Job Bank on the Internet Team Washington, DC
Concept 9 San Francisco, CA
Design Team OSHA Parsippany, NJ
Design Team OSHA Atlanta, GA
Design Team Getting Results, Improving Performance OSHA Washington, DC
Dislocated Worker Team
Employment and Training Administration Region X
Seattle, WA
Electronic Data Interchange Bureau of Labor Statistics Nationwide
The Enterprise Council Employment and Training Administration Nationwide
Eradicating Sweatshops Initiative Los Angeles, CA
Fax on Demand Washington, DC
Federal Employees' Compensation Reengineering Project Team Washington, DC
LABSTAT Washington, DC
Maine Top 200 OSHA Bangor, ME
The New Nonformal Complaint Process Chicago, IL
Pension and Welfare Benefits Administration Washington, DC
Pension and Welfare Benefits Field Focus Group Washington, DC
Re engineering Establishment Survey Data Collection Washington, DC
Residential Construction and Acute and Long Term Health Care Buffalo, NY
Statistics Price Publications Improvement Team
Bureau of Labor Statistics
Washington, DC
Timely Service to Complainants Chicago, IL
Voluntary Protection Programs Participants Association OSHA Chicago, IL
Voluntary Protection Programs Participants Association OSHA(2) Nationwide
Working Women Count Honor Roll Washington, DC
National Aeronautics and Space Administration
Mission Control Design Pirate Team Houston, TX
Mission to Planet Earth Earth Observing System
and Data Information System Version O Team
Greenbelt, MD
WSTF AlliedSignal ISO 9001
Implementation Team
Las Cruces, NM
National Archives and Records Administration
Nontextual Archives Division College Park, MD
Waltham Federal Record Center Team Boston, MA
Office of Management and Budget
Office of Federal Procurement Policy Reform
and Innovation Team
Nationwide
Office of Personnel Management
Automatic Staffing Team Nationwide
Buy Out Team Washington, DC
The Electronic Highway: New Partnerships in Communications Nationwide
Federal Personnel Manual Sunset Team Nationwide
National Partnership Council Washington, DC
SF 171 Elimination Team Nationwide
Pension Benefit Guaranty Corporation
Customer Service Initiatives Team Nationwide
Early Warning Program Washington, DC
Missing Participants Program Nationwide
Peace Corps
Property and Supply Division Nationwide
Railroad Retirement Board
Bureau of Taxation Chicago, IL
Small Business Administration
SBA Low Doc Team San Antonio, TX
Social Security Administration
800 Number Benchmarking Baltimore, MD
Automated Clearinghouse Development Team Nationwide
Chicago Near Southwest Hospital Chicago, IL
Classification and Organizational Management Team Baltimore, MD
Cooperative Disability Project Miami, FL
Disability Reengineering/Design Training Team Baltimore, MD
Disability Reengineering Team Nationwide
Houston Metro Managers Network Houston, TX
Iowa Video Conferencing Workgroup Des Moines, IA
Microfilm Reengineering Team Baltimore, MD
Paperless Pilot Team Baltimore, MD
Region V Manual Adjustment Credit and Award Data
Entry System
Chicago, IL
Regional Office Decision Writing Unit New York, NY
Relocation Management Team Nationwide
SSA Teleservice Center(3) Nationwide
Team Internet Nationwide
World Class Service Team Nationwide
Department of State
Children's Issues Team Nationwide
Department of Transportation
Acquisition Reform Team Washington, DC
Coast Guard Group and Reserve Unit Group San Diego, CA
Coast Guard Industrial Support Activity Governors Island, NY
Coast Guard Notice of Violation Team Washington, DC
Data User Services Division Information Technology Washington, DC
FAA Administrative Support Services Center Des Plaines, IL
FAA Casper Automated Flight Service Station Casper, WY
FAA Litigation Tracking and Document Generation System New York, NY
FAA Personnel System Reform Team Washington, DC
FAA System Management Branch, ASW 530 Dallas, TX
Federal Highway Administration Electronic Billing Montpelier, VT
Federal Railroad Administration Office of Safety Field
Liaison Staff
Washington, DC
Federal Transit Administration Electronic Grant Making and
Management Team(4)
Washington, DC
Federal Transit Administration Nationwide
First Coast Guard District Marine Safety Division Boston, MA
Grand Forks Automated Flight Service Station Grand Forks, ND
Grants Process Improvement Quality Action Team Atlantic City, NJ
Houston Civil Aviation Security Field Office Houston, TX
Maritime Administration Office of Acquisition Nationwide
Office of Hazardous Materials Initiatives and Training Washington, DC
Santa Monica I 10 Freeway Team Santa Monica, CA
St. Louis Airport Service Improvement Team St. Louis, MO
Department of the Treasury
Community Bank Procedures Office of the Comptroller
of the Currency
Washington, DC
Compliance 2000 Fishing Industry Team Augusta, ME
Customs Airport Operations Branch Houston, TX
Customs Cargo Examination Task Force Newark, NJ
Customs Carrier Initiative Program Anti Smuggling Division Washington, DC
Customs Commercial Air Passenger Operations Washington, DC
Customs National Initiative Committee for Entry Nationwide
Customs Service, Miami District Miami, FL
Customs Service Team, Charlotte District Charlotte, VA
Detroit Computing Center GSA, IRS (Chicago team initiated) Chicago, IL
Electronic Tax Form Dissemination Team Nationwide
Financial Crimes Management Program, Secret Service
Risk Analysis
Nationwide
FMS Center for Applied Financial Management Nationwide
FMS Check Claims Nationwide
IRS Business Assistance Center Buffalo, NY
IRS Cooperative Projects Staff Nationwide
IRS Customer Processing Section, Operations Branch Philadelphia, PA
IRS/DPS Development Center Work Systems Design Team Austin, TX
IRS Headquarters Operations Customer Service Center Nationwide
IRS Integrated Customer Service Desk Development Team San Francisco, CA
IRS Listens Days Charlotte, NC
IRS Maine Recreation Industry Federal/State Team Bangor, ME
IRS Multimedia Production Division Nationwide
IRS Ogden Ogden, UT
IRS Philadelphia Service Center Philadelphia, PA
IRS St. Paul District Federal/State Team Minneapolis, MN
Magnetic Media Project Team Philadelphia, PA
Mint Customer Service Nationwide
Procurement Team Nationwide
Regulation Review Group Office of the Comptroller of the Currency Washington, DC
Volunteer Income Tax Assistance Program Northridge, CA
Tennessee Valley Authority
Accounts Payable Team Knoxville, TN
Browns Ferry Outage High Impact Teams Decatur, AL
Clean Water Initiative Knoxville, TN
Cumberland Acid Cleaning Team Cumberland City, TN
Cumberland Tube Menders Team Cumberland City, TN
Employee Accounting Travel and Benefit Team Knoxville, TN
Inspection Services Organization Chattanooga, TN
Maintenance Controlled Inventory Team Cumberland City, TN
Safety Eyewear Process Improvement Team Knoxville, TN
United States Information Agency
Bureau of Information Washington, DC
Department of Veterans Affairs
Acquisition and Material Management Service Team Pittsburgh, PA
Asbestos Management Team Lebanon, PA
Black Hills VA Alliance
(two teams received Hammers at two locations)
Fort Meade, MD
Hot Springs, SD
Civilian Health and Medical Program of
the Department of Veterans Affairs Center
Denver, CO
Clinic Clerk Team Des Moines, IA
Colmery O'Neal VA Medical Center Topeka, KS
Consolidated Contracting Activity Team Denver, CO
Contract Service Center Milwaukee, WI
Customer Service Team St. Paul, MN
Drugs 'R' Us Pharmacy Acquisition and Material
Management Services
Dayton, OH
Electronic Paperless Travel Management Team Louisville, KY
Facilities Management Office Washington, DC
Financial Operations Team Nationwide
Food Concept Development Team
San Diego Leadership Conference
Nationwide
Geriatrics Health Care Center Richmond, VA
Greater New York City VA Consortium on Homeless Veterans New York, NY
Guest Relations Team of the Prescott VA Medical Center Phoenix, AZ
Home Oxygen Continuous Quality Improvement Team Milwaukee, WI
Houston Enhanced Use Project Houston, TX
Interim Compensation Committee New York, NY
Loan Guaranty Division
(two teams received Hammers at two locations)
Los Angeles, CA
Manchester, NH
Managed Care System Development Group Chicago, IL
Manchester VA Medical Center Surgical Service Manchester, NH
Medical Administration Ann Arbor Medical Center Detroit, MI
Medical Care Cost Recovery Fiscal Service Omaha - Lincoln, NE
Medical Care Cost Recovery Team Columbus, OH
National Acquisition Center Hines, IL
New York Benefits Office New York, NY
On The Spot Customer Service Team Pittsburgh, PA
Original Claims Team Little Rock, AR
Parking Veterans First Team Pittsburgh, PA
Partnership Council Detroit, MI
Policy and Procedure Re Engineering Team White City, OR
Rochester Outpatient Clinic Relocation Redesign Team Buffalo, NY
Service and Distribution Center Hines, IL
Sharing Agreement Team Audie Murphy VA Medical Center San Antonio, TX
Systems Integration Center, National Cemetery System Nationwide
Telepathology Team Iron Mountain, MI
Telepathology Team Zablocki VA Medical Center Milwaukee, WI
Telephone Linked Care Team Tucson, AZ
Total Hip Replacement Clinical Pathway Development Team Northeastern NY
VA Medical and Regional Office Center Sioux Falls, SD
Valencia Telecommuting Center Los Angeles, CA
VA-ONLINE Martinsburg, WV
Veterans Assistance Inquiry Team Buffalo, NY
Veterans Benefits Administration Central Area Human
Resources Management Office
Detroit, MI
Veterans Health Administration Office of Quality Management Nationwide
Veterans Service Center Portland, OR
Veterans Service Division Nu Team Oakland, CA
Federal Executive Boards/Federal Executive Associations
The Atlanta Diversity Council Atlanta, GA
Beckley FEB Beckley, WV
Denver FEB Board of Directors Denver, CO
FEB/FEMA Disaster Assistance Centers Project Long Beach, CA
Human Relations and Diversity Committee Milwaukee, WI
Oklahoma City FEB Oklahoma City, OK
Production Team, Philadelphia FEB/Greater Philadelphia Radio Philadelphia, PA
Project SATISFY San Antonio, TX
Regional Community Economic Revitalization Team Portland, OR
Interagency
Alaska Joint Pipeline Office Anchorage, AK
Black Hills National Forest Shared Services and Facilities Team Custer, SD
Clothing for Homeless Veterans DOD, GSA, VA Washington, DC
Electronic Benefits Transfer Team Washington, DC
Fort Collins Natural Resource Research Center Fort Collins, CO
FTS 2000 Year 7 Price Redetermination Service Reallocation Falls Church, VA
Georgia Common Access Team Atlanta, GA
Government and Industry Quality Liaison Panel Nationwide
Government Owned Real Estate Team Atlanta, GA
International Entry Subcommittee Atlanta, GA
Mojave Desert and California Desert Initiative Ft. Irwin, CA
Mojave Desert and California Desert Initiative Teams Ft. Irwin, CA
Operation Enhanced Clearance Los Angeles, CA
Property Management and Warehouse Team Billings, MT
Retiree Gratuity Payment Team Cleveland, OH
Risk Management for Housing Loans, Portfolio Analysis Database Nationwide
Snake River Activity Operations Plan Team Idaho Falls, ID
Tri Agency Ad Hoc Convergence Transition Silver Spring, MD
TRICARE Project Office II Hampton, VA
Tri State Education Initiative Education, NASA Nationwide
U.S. General Store for Small Business Houston, TX
VA Medical Center Hampton, VA
Y 12 Interagency Calibration Team Nationwide
Partnerships
Federal State
Customer Service/Visitor Services Project National Park Service Washington, DC
Council of State Administrators of Vocational Rehabilitation Washington, DC
Department of Education, Rehabilitation Services Administration Washington, DC
Santa Monica I 10 Freeway Team Santa Monica, CA
Federal Local
Boston Empowerment Center Boston, MA
Chicago Near Southwest Hospital Chicago, IL
Partnership Minnesota Twin Cities, MN
NASA Mississippi Band of Choctaw
Indians Education Partnership
Philadelphia, MS
Public - Private Sector
DOD Motorola Nationwide
DOD Texas Instruments Nationwide
Performance Measurement Action Team(5) Washington, DC
Review Advisory Committee U.S. Access Board Washington, DC


(1) Hammers were awarded to the Baltimore, Chicago, and Long Beach import export centers.

(2) Ten separate Hammers were awarded to the regional offices in California, Colorado, Georgia, Illinois, Massachusettes, Missouri, New York, Pennsylvania, Texas, and Washington.

(3) Thirty Teleservice Centers were awarded Hammers in the following cities: Birmingham, AL; Phoenix, AZ; Los Angeles, CA; Richmond, CA; Salinas, CA; San Diego, CA; Golden, CO; Fort Lauderdale, FL; Tampa, FL; Chicago, IL; Indianapolis, IN; New Orleans, LA; Boston, MA; Baltimore, MD; Detroit, MI; St.Paul, MN; Kansas City, MO; Albuquerque, NM; Cincinnati, OH; Portland, OR; Philadelphia, PA; Pittsburg, PA; Upper Derby, PA; San Juan, PR; Grand Prairie, TX; Houston, TX; Manassas, VA; Auburn, WA; and Milwaukee, WI.

(4) This team received 11 plaques.

(5) Individual Hammers were awarded to each of the 14 teams in this participation.

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