Executive Summary

Summary of Recommendations

Improving Quality in a Changing Health Care Industry

• Chapter One: The State of Health Care Quality: How Good Is Care?

• Chapter Two: Improving Health Care Quality in an Industry in Transition

Establishing Health Care Quality as a National Priority

• Chapter Three: Providing Strong Leadership and Clear Aims for Improvement

• Chapter Four: Advancing Quality Measurement and Reporting

• Chapter Five: Creating Public-Private Partnerships

Strengthening the Market to Improve Quality

• Chapter Six: Encouraging Action by Group Purchasers

• Chapter Seven: Strengthening the Hand of Consumers

• Chapter Eight: Focusing on Vulnerable Populations

• Chapter Nine: Promoting Accountability

• Chapter Ten: Reducing Errors and Increasing Safety in Health Care

Building the Capacity to Improve Quality

• Chapter Eleven: Fostering Evidence-Based Practice and Innovation

• Chapter Twelve: Adapting Organizations for Change

• Chapter Thirteen: Engaging the Health Care Workforce

• Chapter Fourteen: Investing in Information Systems

Appendix A: Consumer Bill of Rights and Responsibilities

Entire Report (161K)
by Chapters

Appendix B: Commission Charter, Executive Orders

Appendix C: Subcommittee Membership

Appendix D: Commission Staff Biographies