Dallas-Fort Worth Uses Technology to Link Waiting Kids with Adoptive Parents
Public servants and their partners in Dallas-Fort Worth -- in an effort to reform the adoption system for waiting foster children -- created and placed "electronic adoption kiosks" in the lobbies of two federal buildings. Telephone calls to public adoption agencies increased from 20 a month to more than a hundred an hour.

Pay DOT Fees Online
The Department of Transportation's new "Do It Yourself" site allows customers to pay fees for registrations, pipeline assessments, certificate payments, training, and many other services DOT offers. Customers fill out forms and pay by credit card -- all online.

Safe Online Shopping
Working from a "war room," Consumer Product Safety Commission investigators surf commercial sites and news groups to find recalled, illegal, and potentially dangerous products that are being sold on the Internet, reports The Washington Post's Consummate Consumer Don Oldenburg.

Furniture for Government Online
Many government agencies and contractors buy furniture and other products from Federal Prison Industries, Inc. They save time, save money, and reduce paperwork by shopping from UNICOR's Electronic Catalog.