Martha Cashion Abrams
Ms. Abrams is a Communications Coordinator for the U.S. Department of Agriculture. She has worked for USDA since 1971 in various positions, including Midwest Public Affairs Director for USDA's Food and Nutrition Service.

Jodie Allen
Ms. Allen is a senior writer at U.S. News & World Report covering the political economy. Before that she was Washington Bureau chief for Slate Magazine, and before that she was editor of Outlook, the Sunday commentary section of the Washington Post. She has also been an editorial writer and business columnist with The Washington Post. Previously she held positions in government-including Deputy Assistant Secretary of Labor for Policy (1979-80), Special Assistant to the Secretary of Labor as well as in various private organizations (Chrysler Corp., Mathematica, the Urban Institute and the Brookings Institution).

Celeste Bove

Nyda Budig
Ms. Budig is a press and public affairs officer in the Bureau of Consular Affairs at the Department of State. Since 1974, she has worked at the State Department, holding positions in the Bureau of European Affairs, the Bureau of Oceans and Environmental Sciences, and the Bureau of Public Affairs. In conjunction with her duties as press officer, Ms. Budig has daily interviews with the press on a wide variety of consular issues, including travel safety overseas, passports, and questions on visa issuance.

Timothy B. Clark
Mr. Clark is the editor and president of Government Executive, a monthly magazine of the federal executive branch. The magazine circulates to 60,000 high ranking civilian and military executives and managers. He has spent his career in journalism studying and writing about government. He is a founder of National Journal, a preeminent weekly magazine on politics and government.

Judy Costerman

Wallis Ann Doerge
Ms. Doerge is the webmaster for the Bureau of Consular Affairs, Department of State. She provides computer expertise to the Public Affairs and Policy Coordination Staff. Previously, she was the system administrator for the New York Passport Agency.

Regina Downing
Ms. Downing is Publications team leader for the Financial Management Service, the Department of Treasury. Her products include the Treasury Financial Manual, the quarterly Treasury Bulletin and the Financial Report of the United States Government. That report consolidates agency financial and program information into a single report. The first official such report was released April 1, 1997. It was met with a flurry of press coverage and a host of Congressional hearings. An FMS employee for 8 years, she has had a lead role in producing the FMS accountability report and a stint as Federal Communicators Network coordinator. Her work has been published in USA TODAY, USA WEEKEND, the St. Petersburg Times, the local Journal newspapers and Time-Life Books.

Sue Ducat
Ms. Ducat is Director of Communications Projects and Public Affairs, Council for Excellence in Government. Among other media-related responsibilities, she directs the Council's Government from the Inside program. Her background is primarily in television news production. She was for 11 years a producer of news and public afffairs at WETA-TV in Washington, DC. She produced the PBS news program, "Washington Week in Review" and was Executive-in-Charge for the PBS interview series, "Talking with David Frost." She produced PBS's coverage of many major news events. Her work has received a number of awards, including a national Emmy.

Brian Dunbar
Mr. Dunbar is Internet Services Manager at the National Aeronautic and Space Administration. He oversees the Agency's top-level Web site, www.nasa.gov, one of the most popular sites on the World Wide Web. He has instituted several structural and graphic redesigns of the site to increase the amoung of information it provides and to make it more accessible to the gneeral public. He also oversaw development of the NASA-wide search enginge, www.nasa.gov/search, which allows users to search all public NASA web servers from one location.

Gail E. Ellis
Ms. Ellis is Chief, Marketing and Taxpayer Information Branch, Internal Revenue Service.

Donna Fletcher
Ms. Fletcher is on loan to the National Partnership for Reinventing Government (NPR) from the Environmental Protection Agency, where she has spent more than 20 years as a policy analyst and communicator. At NPR, she is working to change government forever by encouraging government managers to use a balanced set of performance measures that will help identify programs that are working best, where improvements are needed, and what investments will be most effective in achieving results the public cares about.

Sareen R. Gerson
Ms. Gerson, a reporter for the Federal Communicators Network; is Chief, Classification and Performance Management, OSHA, U. S. Department of Labor, 1984-present. Her previous experience includes editor, The Classifiers' Column (Classification & Compensation Society) 1984-present; author, various catalogs, Smithsonian Institution 1977-1980; news editor, The FenceViewer, and Political and Arts Editor, Minute-Man Publications (both Lexington MA) 1958-1970; feature writer, Boston Globe 1965-1970; contributing editor, The Conning Tower (WAVES)1943.

Marjorie Gilderhorn

Brian Friel
Mr. Friel is the Managing Editor for GovExec.com, the daily Web service of Government Executive Magazine, government's business magazine. He is responsible for the day-to-day operations of the Web site. With breaking news on the web site and in depth analysis in print, Government Executive strives to be the indispensable information source for government decision makers.

Pat Gould
Ms. Gould is Supervisory Computer Specialist with the Drug Enforcement Administration. She is the Membership Coordinator for the Federal Communicators Network and a member of the planning committee for today's seminar.

George Haddow
Mr. Haddow is Acting Director of the Office of Public Affairs, Federal Emergency Management.

Carol Harvey

Lynn Kahn

Bernard Kalb
Mr. Kalb is currently a Panelist for CNN's Reliable Sources. Formerly, he was Assistant Secretary of State for Public Affairs and spokesman for the Department of State.

James Kitfield
Mr. Kitfield is Staff Correspondent for the National Journal.

Fern Krauss
Ms. Krauss is cofounder of ESTN Communications Group, LLC, an integrated, business-to-business marketing communications firm specializing in information technology companies. With more than two decades of experience, she serves as a public relations strategist for companies that market their products and services to the Federal Government, creating and implementing successful strategic image, public relations, and integrated marketing communications campaigns and programs. She is active in many facets of the IT industry and has been a panelist for the IT partners program of the Industry Advisory Council (IAC), the former head of IAC's media relations committee, and a speaker on public relations strategies.

Roberta Mayer

Carl Metzger
Mr. Metzger is the Director of the MRJ Government Results Information Center of Veridian-MRJ Technology Solutions in Fairfax, VA. The Center provides free information to federal, state, local and foreign government employees about Government Performance and Results Act-related events. He is a frequent speaker on progress in "Managing for Results", a resource person to many GPRA groups, experienced facilitator (OPM, FEMA, NIH), and a project manager (Labor). He has over 40 years of experience in planning and management for the public sector and major manufacturing corporations in over 90 countries.

Kathy Millar
Kathleen Millar is a speechwriter at the National Partnership for Reinventing Government, representing the U.S. Customs Service, Department of the Treasury. During her 10-year federal career, she has written speeches for cabinet secretaries, heads of agencies and members of Congress. Ms. Millar's work has appeared in a number of publications, including The Washington Post and Vital Speeches of the Day, and she teaches a graduate course in speechwriting and rhetoric at The Catholic University of America, Washington, DC. Before coming to work for the government, Ms. Millar worked as a writer and reporter for a major newspaper and several well-known periodicals.

Patricia Norris
Ms. Norris is the Coordinator for the Federal Communicators Network of the National Partnership for Reinventing Government. She is a member of the planning committee for this seminar. Previously, she was Communications Director for the National Bioethics Advisory Commission. Ms. Norris has over twenty years experience in developing, designing, and implementing information and outreach programs on a wide variety of public health issues for diverse populations.

Patricia Miller
Ms. Miller has been Deputy Chief of the Office of Public Affairs, U.S. Coast Guard, since 1997. Previously, she was deputy staff director of public affairs at the Defense Logistics Agency. She administered the public affairs program at the National Institutes of Health's Division of Computer Research and Technology, the world's largest biomedical computing research facility, where she pioneered the use of electronic publishing. She has served on the Federal Publishers Committee and the Office of Personnel Management council that created the position standards for federal public affairs specialists, and is the recipient of numerous awards and honors. Her professional affiliations include the National Press Club, Women in Advertising and Marketing, and the Association for Women in Communications.

Cindy O'Connor
Ms. O'Connor is Director for Web Marketing and Outreach at the Housing Urban Development Department (HUD). She travels around the country demonstrating HUD's web sites including the award winning Homes and Communities page on the internet; the new Next Door public information kiosks; the Answer Machine, a public workstation located in every field office that provides public access to HUD's internet home page; and HUDweb, HUD's award-winning intranet.

Susan Robinson King
Ms. Robinson King is the Vice President, Public Affairs, for the Carnegie Corporation of New York. Previously, as Assistant Secretary for Public Affairs, she was a senior advisor to U.S. Labor Secretary Alexis M. Herman. Ms. Robinson King also has nearly 20 years experience of Washington, DC-based award winning journalism experience which including anchoring the newscasts for local television stations and reporting on both politics and government.

Patricia McGinnis
Ms. McGinnis is President and CEO of the Council for Excellence in Government. A national nonprofit organization committed to helping improve the performance and results of American government at all levels, the Council also works to build citizens' confidence and participation in the governance process. Council activities include its Excellence in Government Fellows Program, its leadership conference for presidential appointees, its public/private consortium for leadership in governmental information technology, and its seminars for journalists to improve media coverage of government. MsMcGinnis was a co-founder and Principal of the FMR Group, a public affairs consulting firm in Washington, DC. She served as Deputy Associate Director of the U.S. Office of Management and Budget in the Carter Administration. She has served on numerous committees and boards.

The Honorable Maurice P. McTigue, Q.S.O.
Mr. McTigue is Distinguished Visiting Scholar at George Mason University. As a Cabinet Minister and Member of Parliament, the Hon. Maurice McTigue led an extremely successful effort to restructure New Zealand's public sector and to revitalize its stagnant economy. Since joining George Mason University, he has been sharing his experience with policymakers in the United States. He is currently working with federal officials and several agencies on applying the principles of results-based management in the public sector.

Charles Roggero
Mr. Roggero is a filmmaker for the Social Security Administration. He won two Emmy Awards in 1999 for directing and producing a public service announcement called "The Future of Social Security." He has now garnered three Emmys for Social Security work. His first, in 1993, was for a PSA called "Blind Child."

Cynthia Saboe
Ms. Saboe is Director of Policy and Planning for the Office of Inspector General, U.S. Department of State. She was active in the formation of the Federal Communicators Network and served as FCN's first coordinator. She is co-chair and member of the planning committee for today's seminar. She is also a founding member and member of the Board of Leaders of the Senior Fellows, Council for Excellence in Government.

Carl Stern
Mr. Stern is Professor of Media and Public Affairs at George Washington University since 1996. He was Director of Public Afairs, U.S. Department of Justice, from 1993 -96 and Law Correspondent for NBC News, from 1967 - 93. He is a member of the Ohio and DC Bars, and has has held numerous offices in the American Bar Association. He also also served on the board of the American Federation of TV and Radio Artists, among others. He has won many awards, including several Peabody Awards, Headliner Club Award, ABA Silver Gaval Award, and Edmund J. Randolph Award for Public Service, U.S. Department of Justice.

Lea Thompson
Ms. Thompson is Chief Consumer Correspondent for NBC News and NBC "Dateline." Previously she was at WRC-TV, NBC's station in Washington, DC, where she headed the consumer unit and co-headed the Investigative Unit. Her hard-hitting reports have brought about new laws, initiated more than two dozen Congressional and governmental agency hearings, and prompted investigations by numerous government agencies and regulatory bodies. More important, her work has saved lives, helped consumers get a better deal, and stopped fraudulent and harmful practices. She has received every major award in broadcasting, including two Peabodys, a Columbia Dupont, two George Polks, six Ohio State Awards, six Headliners, 23 Washington Emmy Awards, and dozens more.

Sanford Unger
Mr. Ungar is the Director of the Voice of America, where he oversees more than 900 hours a week of VOA broadcasts in English and 53 other languages to some 91 million people around the world. Previously, he was Dean of American University's School of Communication. During a career in print and broadcast journalism that spans more than a quarter of a century, he has hosted several programs on National Public Radio, including the award-winning All Things Considered, and has served as a commentator and moderator for debates on public, commercial, and cable television. Mr. Ungar has been Washington editor of The Atlantic, managing editor of Foreign Policy Magazine, correspondent for United Press International in Paris and Newsweek in Nairobi, and staff writer for The Washington Post. He is the author of several award-winning and best-selling books.

Marjorie Valin
Ms. Valin is Senior Vice President for Communications and Online Initiatives at the American Advertising Federation (AAF). She is responsible for all media relations, issues management, communications strategy, online partnerships and programming, and a multiyear campaign to reinforce the strategic importance of advertising to chief executives. Ms. Valin has also worked in the news media working for, UPI, CNN, WRC-TV, and NBC. With three kids under the age of 6, she confesses the only media that she sees these days is the Cartoon Channel.

Joan E. Wainwright
As Deputy Commissioner for Communications at the Social Security Administration, Ms. Wainwright directs the external and internal communications for the agency, which covers nearly 143 million workers and employs 65,000 workers in five time zones. She developed the development and launch of the Social Security Statement, a four-page financial planning document that provides Americans with annual estimates of their Social Security benefits. The mailing of the Statement to 125 million workers represents the largest customized mailing ever undertaken by the federal government. With the assistance of the Gallup Organization, she created SSA's first-ever measurement system to assess the public's knowledge about Social Security. Before joining SSA, she was Vice President for Communications and Marketing at the University Health System of New Jersey.

Lee Wexel
Mr. Wexel is a technical advisor on the President's Task Force on Federal Training Technology. He was the former Federal Communicators Network Coordinator. He is assigned to the Department of Defense, Civilian Personnel Management Service.

Linda A. Whitsett
Ms. Whitsett is the Public Information Officer for the Federal Occupational Safety and Health Review Commission. A member of the Federal Communicators Network, she spent four years as a newspaper reporter before joining Federal service.

Juan Williams
Mr. Williams is a reporter for The Washington Post.

Morley A. Winograd
Mr. Winograd is Senior Policy Advisor to the Vice President and Director of the National Partnership for Reinventing Government. He has combined work in quality management in the private sector with practical applications in the world of public affairs. Along with Dudley Buffa, he is co-author of Taking Control: Politics in the Information Age. Before taking his current position, Mr. Winograd was Sales Vice President for AT&T's Western Region Commercial Markets.

Patricia B. Wood