Archive 1995 Report: Putting Customers First: Standards for Serving the American People | |||
|---|---|---|---|
| Contents | |||
| Chapter 1: Making the Big U-Turn | |||
| Chapter 2: Beneficiaries | |||
| Chapter 3: Business | |||
| Chapter 4: General Public | |||
| Chapter 5: Law Enforcement | |||
| Chapter 6: Natural Resouce Management | |||
| Chapter 7: Research and Academic Community | |||
| Chapter 8: States, Localities and Other Partners | |||
| Chapter 9: Travelers, Tourists, and Outdoor Enthusiasts | |||
| Chapter 10: U.S. Government and Federal Employees | |||
| Chapter 11: Veterans | |||
| Index | |||