The government will continue to operate in an environment of scarce resources. Gone are the days of unlimited funds, of certain new pots of money to dispense. Now, the government truly must work better while it costs less.
Forced to do better--to provide improved customer service at lower costs--agencies and employees need the management principles and philosophies embedded in From Red Tape to Results and this year's anniversary update. They contain the key to effective governing, the method of performing within the box of fiscal constraint.