Progress Report - Chapter 3

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Conclusion

Across government, agencies are cutting the red tape of regulations, manuals, and procurement rules that has prevented federal employees from performing their jobs. No longer must good workers be trapped in bad systems, prevented from cutting costs and providing the kind of customer service that Americans deserve.

Within government, too, agencies are working better with one another. So is the federal government in its relations with states and localities. With a hand from Congress, the federal government is beginning to give these other levels of government the flexibility to spend federal resources in the most effective way.

By their very nature, though, organizations tend to grow red tape. Government is no different. By itself, each rule probably once made sense. It's the accumulation of them over time that grinds matters to a halt. To guard against it, government must adopt a ubiquitous vigilance.

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