Government is Starting to Work Better

Over 90 percent of National Performance Review recommendations are under way.
The President has signed 22 directives, as well as performance agreements with seven agency heads.
Over 100 agencies are publishing customer service standards.
Nine agencies have started major streamlining initiatives.
Agencies are forming labor-management partnerships with their unions.
Agencies are slashing red tape.
The government is buying fewer "designer" products and doing more common-sense commercial buying.
135 "reinvention laboratories" throughout the federal government are fostering innovation.
The government is shifting billions of dollars in benefits to electronic payment.
The federal government is changing the way it interacts with state and local governments.