NPR Reports

Archive 1993 Report: From Red Tape to Results: Creating a Government that Works Better and Costs Less
	Hypertext Version of Report (Via SunSite UNC)
	Introduction
	Chapter 1 -- Cutting Red Tape Part I
	Chapter 1 -- Cutting Red Tape Part II
	Chapter 1 -- Cutting Red Tape Part III
	Chapter 2 -- Putting Customers First Part I
	Chapter 2 -- Putting Customers First Part II
	Chapter 3 -- Empowering Employees to Get Results Part I
	Chapter 3 -- Empowering Employees to Get Results Part II
	Chapter 3 -- Empowering Employees to Get Results Part III
	Chapter 4-- Cutting Back to Basics Part I
	Chapter 4-- Cutting Back to Basics Part II
	Conclusion
	Endnotes and Appendix A Part I
	Endnotes and Appendix A Part II
	Endnotes and Appendix A Part III
	Appendix A -- National Performance Review Part I
	Appendix A -- National Performance Review Part II
	Appendix B & C -- National Performance Review