Consumer Bill of Rights and Responsibilities
Report to the President of the United States
Preamble (16K)
Chapter One: Information Disclosure (24K)
Chapter Two: Choice of Providers and Plans (20K)
Chapter Three: Access to Emergency Services (9K)
Chapter Four: Participation in Treatment Decisions (17K)
Chapter Five: Respect and Nondiscrimination (17K)
Chapter Six: Confidentiality of Health Information (11K)
Chapter Seven: Complaints and Appeals (19K)
Chapter Eight: Consumer Responsibilities (17K)
Advisory Commission Consumer Protection and Quality in the Health Care Industry
