Other Publications and Resources

Included below are various publications listed alphabetically by author. Many are articles from periodicals or a single publication from one organization. Information for obtaining these publications and resources is provided.

Look for this sign and the key words listed below to identify items in this section for each topic listed.

Key WordTopic(s) Key WordTopic(s)
auditPerformance Auditinginvest Investment
account Accountabilitylocal Local Focus or Specific Local Case Studies
benchBenchmarking / Best Practicesmanage Performance Management
budget Performance-Based Budgeting / Financial ManagementmeasureMeasures / Performance Measurement
customer Customer Surveys / Customer Satisfactionmfr General Managing for Results
evaluate Evaluation plan Planning
federalFederal Focus or Specific Federal Case Studiesreport Reporting
international International Focus or Specific International Case Studiesstate State Focus or Specific State Case Studies

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