Not long after the passage of the Government Performance and Results Act (Results Act) in August, 1993, a phenomenon began in which federal employees charged with new responsibilities for customer service satisfaction by the National Performance Review and for strategic planning and performance measurement as one of the 77 GPRA pilot agencies began to look for assistance. What erupted was an unprecedented, exploding dialogue of sharing information between Departments and Agencies on a wide scale. An early place of help to staff people came from a series of luncheons started in early 1994 by the Improving Government Performance Panel of the National Academy of Public Administration. The luncheons usually were presentations by selected speakers from the Australian and Canadian governments and from some of the pilot agencies that had done some strategic planning and performance measurement. The University of Southern California Washington Public Affairs Center too initiated a series of seminars and luncheons on GPRA topics for government.

The President appointed several high-level groups such as the President's Management Council, the President's Council on Integrity and Efficiency Task Force on Performance, and the National Partnership Council. The Chief Financial Officers Council, formed as part of the Chief Financial Officers Act of 1990, instituted the GPRA Implementation Committee. Most recently, the Chief Information Officers Council was organized as part of the Clinger-Cohen Act (Information Technology Management Reform Act) of 1996. Of special concern to that Council is the role Information Technology investment will play in realizing the success of the Results Act in the public's opinion.

In September, 1994 the Office of Personnel Management started a monthly GPRA Interest Group to discuss GPRA requirements (today 375 people are on their roster from 70 agencies with monthly attendance between 40 and 100). Later that Fall the Department of Health and Human Services initiated the Research Roundtable to look at the difficult problem of developing performance measures for Research & Development. Other agencies joined them; the group developed a concept paper on developing performance measures for R & D that a number of agencies have adopted. Today 200 people are on their roster from 42 agencies with monthly attendance between 40 and 50.

New GPA groups arose that focused on specific functions such as the Inspector General Office, Procurement or Information Technology. Older groups that were organized before the GPA, such as the Human Resources Development Council and Small Agency Council, included some discussions of the GPRA. Other new GPA groups formed around processes such as natural resources management, law enforcement, regulatory affairs and credit. A new group is forming for international affairs. Some Departments called GPA groups together formally, most notably the Treasury, Agriculture, Health and Human Services and Defense.

A new trend is emerging. Congress is growing more and more concerned with performance results of programs that particularly attract public attention but cut across multiple agencies. House Majority Leader Dick Army in a February 12, 1997 testimony to the House Subcommittee on Government Management, Information and Technology cited the following examples: $120 billion/year is spent on education through 760 programs in 39 agencies; $20 billion/year on job training through 163 programs in 15 agencies; food safety by 12 agencies; rural water treatment by 8 agencies. Drug control is so important the President through his Office of National Drug Control Policy coordinates the efforts of more than 50 agencies. Some of the existing inter-agency GPA groups undoubtedly will try to pick up on some of these cross-agency issues. It is anticipated that new inter-agency groups will form to develop useful performance goals and measures to report results effectively to Congress and that Congress will expect to be more than superficially involved in that process.

Typically, the format for the function and process oriented staff-level groups is the following:

Table 1 on the following pages is an identification of the staff-level groups of which federal agencies should be aware as sources of assistance and information on the Results Act.

Table 1


OPM GPRA Interest Group Loretta Reeves, OPM/HRSS, 202-606-2419; fax 202-606-2394; e-mail: Monthly, usually 2nd Monday, 9am-Noon, OPM, Rm 1350, 1900 E St., NW, DC Roster of 375 in 70 agencies; attendance 50-100
Research & Development Roundtable Chair: Mike English, HHS/SAMHSA. Contact: Ann Davis, HHS/OS, 202-690-6197; fax 202-690-6339; e-mail: Monthly, usually 2nd or 3rd Tuesday, 9am-Noon, HHS Conference Center, Parklawn Bldg, 5600 Fishers Lane, Rockville, MD Roster of 200 in 42 agencies; attendance 40-50
Natural Resources Performance Measurement Forum Carl Zulick, DOI/ BLM, 202-452-5158; fax 202-452-5171; e-mail: c2zulick Monthly, 3rd Monday, 10am-Noon, BLM, 3rd Floor Conference Room, 1620 L St., NW, DC Roster of 55 in 16 agencies; attendance 30-45
Inter-Agency Regulatory Reinvention Forum Chair: Marie Urban, HHS/FDA. Contact: Audrey Borja, 301-827-0946; fax 301-827-0963; e-mail: Monthly, 3rd or 4th Tuesday or Thursday; sites vary Roster of 80 in 16 agencies; attendance 40-60
Law Enforcement Working Group Chair: Linda Pagelsen, FBI. Contact: Tom McWeeney, 410-987-1240; fax 410-987-9284; e-mail: Varies; Justice Department site Roster of 35 in 9 agencies; attendance 20-35
Inter-Agency Benchmarking & Best Practices Council Lori Byrd, NPR, 202-632-0490 or Willett Bunton, NPR, 202-632-0367; fax 202-632-0390; e-mail: Annual member meeting; White House Conference Center Roster of 150 members from 40 agencies. Steering Committee members meet monthly. Teams for Training, Annual Conference, and Home Page meet as needed
Performance Measurement Assessment Tool (PMAT) Coordinating Council Stephen Willett, Commerce, 202-482-5781; fax 202-482-1711; e-mail: Monthly, day varies; Commerce Department Site Roster of 20 procurement specialists in 12 agencies; attendance 15-20. Website:
GSA Interagency Committee for Information Technology Performance Measurement Pat Plunkett, GSA, 202-501-1123; fax 202-501-2856; e-mail: Varies; GSA site Roster of 43 in 27 agencies. Website:
GPRA Implementation Committee, Chief Financial Officers Council Chair: Steven App, Treasury. Contact: Rita Townsend, 202-622-0021; fax 202-622-0595; e-mail: Monthly, 3rd or 4th Friday; Rm. 1104, Treasury, 1500 Pennsylvania Ave., NW, DC Roster of 40 in 15 agencies; attendance 30.
Federal Credit Policy Working Group Tom Stack, OMB; 202-395-1457; fax 202-395-6889; e-mail: Bi-monthly, 3rd Tuesday, 10-11:30am, White House Conference Center Roster of 24 in 12 agencies; attendance 35
International Affairs Working Group Sally Mullen, ACDA, 202-647-0854; fax 202-647-1407; e-mail: Now forming ACDA, USAID, USIA, State Department are organizing
Oversight Process Improvement Network (Inspectors General Offices) Richard Rasa, Education; 202-205-9640; fax 202-205-8238; e-mail: Monthly, IG Conference Room, Department of Education, 600 Independence Avenue, SW, DC Roster of 12 agencies; attendance 15
Treasury Planning Executives Forum John M. Murphy, Strategic Planning Office, 202-622-2228; fax 202-622-2549; e-mail: Monthly, day varies, 9:30-11:30; Suite 400, 740 15th St., NW, DC Internal Treasury. Roster of 12 Bureaus & 7 Functional Offices; attendance 30
USDA GPRA Coordinators Group Pat Wensel, CFO's Office, 202-720-1175; fax 202-690-3561; e-mail: Occasional, day varies; USDA site Internal USDA. Roster of 70; attendance 60
HHS GPRA Roundtable Shirl Ruffin, Office of Assistant Secretary-Finance, 202-690-6176; fax 202-690-6337; Occasional, day varies; HHS Parklawn Building, 5600 Fishers Lane, Rockville, MD Internal HHS. Roster of 175 representing all 13 Operating Divisions; attendance 40-50
DOD GPRA Points-of-Contact Group Sandy Lyons, Office of Performance Measures and Results, Office of Secretary of Defense; 703-614-9162; fax 703-614-2277 Monthly, day varies; Pentagon site Internal DOD. Roster of 50 in 8 agencies; attendance 50

Go to the Washington, DC area GPRA Calendar

Carl J. Metzger, Management Systems International, Inc., 600 Water Street, N.W., Washington, D.C. 20024. Phone 202-484-7170; Fax 202-488-0754. E-mail:

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