ArchiveNational Partnership for Reinventing Government
Reinvention Express Special
An Information Sheet for Federal Communicators, Managers, Workers and Their Partners-Pass It On
Reinvention Report Card: Solid B, with A+ for Effort
"No such effort has ever received such lasting, high-level support," author Donald Kettl said. Noting the tremendous demands on the Vice President's time, he said "the sustained effort is truly remarkable (and deserves an A+)." Despite the "consistently strong leadership from the top," Kettl said it was "inconsistent below" and federal workers got "mixed signals." Kettl is Director of the La Follette Institute of Public Affairs at the University of Wisconsin and a nonresident fellow at Brookings.
Calling the initiative "one of the most remarkable reform efforts in American history," Kettl gave an A for procurement reform, B+ for customer service, and B on downsizing. He gave "incompletes" on two newest efforts--high impact agencies and service integration. He also gave average or less-than-average grades in such areas as performance improvement.
View the Report Card as a PDF file on the Brookings web site.
The 71-page report, "Reinventing Government A Fifth Year Report Card," is for sale by Brookings Press. The price is $9.95 and credit cards are accepted. Call (202) 797-6258.
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