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Notes & Quotes


Endnotes
  1. Thomas A. Stewart, "Brain Power. Who Owns It . . . How They Profit From It," Fortune (March 17, 1997).

  2. Ibid.

  3. Daryl Conner, Managing at the Speed of Change (New York: Villard Books, 1993).

  4. Vice President Al Gore, From Red Tape to Results: Creating a Government That Works Better and Costs Less, Report of the National Performance Review (Washington, DC: U.S. Government Printing Office, 1993).
  5. National Commission on the Public Service (Volcker Commission), Leadership for America: Rebuilding the Public Service (Washington, DC: U.S. Government Printing Office, 1989).

  6. Merit Systems Protection Board, Leadership for Change: HRD in the Federal Government (Washington, DC: U.S. Government Printing Office, 1995).

  7. Bill Reffett, quoted in Randall S. Schuler, "Linking the People With the Strategic Needs of Business," Organizational Dynamics (Summer 1992).

  8. Martha A. Gephart, Victoria T. Marsick, Mark E. Van Buren, and Michelle S. Spiro, "Learning Organizations Come Alive," Training and Development (December 1996).

  9. Ronald Henkoff, "Companies That Train Best," Fortune (March 22,1993).

  10. Ibid.

  11. Thomas A. Stewart, "Your Company's Most Valuable Asset: Intellectual Capital," Fortune (October 3, 1994).

  12. Henkoff, op. cit.

  13. Frank Lalli, "Why You Should Invest in Companies That Invest in Their Workers," Money (March 1996).

  14. Washington Post (December 29, 1996).

  15. President Bill Clinton and Vice President Al Gore, Blair House Papers (Washington, DC: National Performance Review, 1997).

  16. Canadian Centre for Management Development, Continuous Learning (Ottawa: CCMD Report, 1994).

  17. Robert L. Dilworth, "Institutionalizing Learning Organizations in the Public Sector," Public Productivity and Management Review (June 1996).

  18. Peter Senge, The Fifth Discipline: Mastering the Art and Practice of the Learning Organization (New York: Doubleday, 1990).

  19. Chris Argyris and Donald A. Schon, Organizational Learning: A Theory of Action Perspective (Reading, MA: Addison-Wesley, 1978).

  20. Arie de Geus, "The Living Company," Harvard Business Review (March-April 1997).

  21. Merit Systems Protection Board, op. cit.

  22. Marvin Weisbord, Productive Workplace (San Francisco: Jossey-Bass, 1987).

  23. Peter Senge, "Leading Learning Organizations, Training and Development (December 1996).

  24. D. Osborne and P. Plastrik, "Mission Possible," Washington Post Magazine (May 11, 1997).

  25. D. Osborne and P. Plastrik, Banishing Bureaucracy: The Five Strategies for Reinventing Government (Reading, MA: Addison-Wesley, 1997).

  26. Chris Argyris, On Organizational Learning (Cambridge, MA: Blackwell Publishers, 1993).

  27. W. Bridges, Job Shift: How to Prosper in a Workplace Without Jobs (Reading, MA: Addison-Wesley, 1994).

  28. S.H. Rhinesmith, "ASTD's Agenda for the Future," Training and Development (May 1994).

Quote Sources (in order of appearance)

Peter Drucker, Post-Capitalist Society (New York: Harper Business, 1993).

Merit Systems Protection Board, Leadership for Change: HRD in the Federal Government (Washington, DC: U.S. Government Printing Office, 1995).

Jack Welch, quoted in Thomas A. Stewart, "GE Keeps These Ideas Coming," Fortune (August 12, 1991).

Winston Churchill, quoted in Laurence J. Peter, Peter's Quotations: Ideas for Our Time (New York: Quill William Morrow, 1977).

Arie De Geus, "The Living Company," Harvard Business Review (March-April 1997).

Jack Welch, The Washington Post (March 23, 1997).

Alvin Toffler, quoted in Ronald Gross, Peak Learning—A Master Course in Learning How to Learn (New York: Putnam Books, 1991).

President Bill Clinton, State of the Union address (February 2, 1997).

Thomas A. Stewart, "Brain Power. Who Owns It . . . How They Profit From It," Fortune (March 17, 1997).

Jack Welch, quoted in Noel Tichy and Stratford Sherman, "Jack Welch's Lessons for Success," Fortune (January 25, 1993).

George Prince, quoted in Ned Herrmann, The Whole Brain Business Book (New York: McGraw-Hill, 1996).

Ken Blanchard, quoted in Ned Herrmann, op. cit.

John K. Berry, "Linking Management Development to Business Strategies," Training and Development (August 1990).

Peg Anthony and Lincoln Akin Norton, "Link HR to Corporate Strategy," Personnel Journal (April 1991).

Thomas A. Stewart, op. cit.

Peter Senge, "Leading Learning Organizations," Training and Development (December 1996).

R.H. Waterman, J.H. Waterman, and B.A. Collard, "Toward a Career-Resilient Workforce," Harvard Business Review (July-August 1994).

Rosabeth Moss Kanter, quoted in Changing Workplace Alert! (Moran Publishing Co., 1997).

General Dwight D. Eisenhower, quoted in R.M. Stogdill, Handbook of Leadership (New York: The Free Press, 1974).

Peter Senge, "The Leader's New Work: Building Learning Organizations," Sloan Management Review (Fall 1990).

Meg Wheatley, "The Future of Workplace Learning and Performance," Training and Development (May 1994).

Peter Vaill, Learning as a Way of Being (San Francisco: Jossey-Bass, 1996).

Fred Kofman and Peter Senge, "Communities of Commitment: The Heart of Learning Organizations," Organizational Dynamics (Autumn 1993).

Eric Hoffer, Reflections on the Human Condition, aph. 32 (1973).

Peter Block, "The Future of Workplace Learning and Performance," Training and Development (May 1994).

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