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This document was downloaded and archived from http://www.hq.nasa.gov/office/codez/reinvent.htm on May 29, 2001.

 

Office of Policy and Plans (Code Z)


In the summer of 1997, Vice President Gore called together the heads of 32 Federal organizations which he had identified as high visibility organizations - Federal organizations that the public recognizes, regularly does business with, and/or relies on for services. The 32 organizations (some agency-level, others bureau-level or below) included parts of the Department of Commerce, the Internal Revenue Service, the Social Security Administration, the Federal Aviation Administration, the Department of Education, the Department of Interior, and NASA. The Vice President charged each of the 32 agency heads with developing a four-year reinvention plan which focuses on delivering great customer service, fostering partnerships and community solutions, and reinventing the agency to do more with less.

NASA's Four-Year Reinvention Plan was developed from the NASA Strategic Plan. The goals are ambitious and challenging, but NASA is committed to their accomplishment. Annual progress reports will be made to the Vice President and posted on and posted on this site.


NASA FOUR-YEAR REINVENTION PLAN

NASA's VISION:

NASA is an investment in America's future. As explorers, pioneers, and innovators, we boldly expand frontiers in air and space to inspire and serve America and to benefit the quality of life on Earth.

NASA's MISSION:

I. DELIVER GREAT CUSTOMER SERVICE

II. FOSTER PARTNERSHIPS AND COMMUNITY SOLUTIONS

III. REINVENT TO GET THE JOB DONE WITH LESS


Updated March 31, 1998

For more information, please contact Judy Tenney,
NASA Office of Policy and Plans

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