Archive

Conversations With America
Agency Points of Contact

Updated: July 1999

Agency Name Title Address Phone Fax E-mail
National Partnership for Reinventing Government

Beverly Godwin

Deputy Director
Conversations With America Team
750 17th Street, N.W.
Suite 200
Washington, D.C. 20006
(202)694-0064 (202) 694-0002 Beverly.godwin@npr.gov
NPR
Customer Service Issues
Candy Kane Deputy Director
Hassle Free Service Team
750 17th Street, N.W.
Suite 200
Washington, D.C. 20006
(202) 694-0040 (202) 694-0002 Candy.kane@npr.gov
NPR
Reporting Requirements and Press Releases
Kelly Paisley Conversations With America Team 750 17th Street, N.W.
Suite 200
Washington, D.C. 20006
(202) 694-0051 (202) 694-0002 Kelly.Paisley@npr.gov
NPR
Web site posting
Pat Wood Conversations With America Team 750 17th Street, N.W.
Suite 200
Washington, D.C. 20006
(202) 694-0063 (202) 694-0002 Pat.wood@npr.gov
Agriculture Reba Pitman Evans Acting Deputy
Assistant Secretary for Administration
1400 Independence Avenue, S.W.
Room 240-W
Washington, D.C. 20250
(202) 720-3291 (202) 720-2191 Reba.p.evans@hq.usda.gov
Animal and Plant Health
Inspection Service
Eva Ring Planning Specialist 4700 River Road Unit 120
Riverdale, Maryland 20737-1230
(301)734-3582 (301) 734-5899 Eva.P.Ring@usda.gov
             
Food and Nutrition Service Joyce Willis Director of the Office of Consumer Affairs Park Office Center
Alexandria, VA
(703) 305-2281 (703) 305-2230 Joyce_Willis@fnf.gov
Food Safety Inspection Service Bessie Berry Acting Director
Meat and Poultry Hotline
14th St. and Independence Ave. SW,
Room 292550
Washington, DC 20250
(202) 720-5604 (202) 690-2859 Bessie.berry@usda.gov
Forest Service Barbara Hunter Management Analyst,
Customer Service Team
POB 96090
Washington, DC 20090-6090
(202) 205-0979

(202) 205-0885

Barbara.Hunter/wo@fs.fed.us
Commerce

Suzette Kern

 

Patricia Grasso

Office of the Secretary, Administration U.S. Department of Commerce
Office of the Secretary
Washington, D.C. 20030

(202) 482-1295

 

(202) 482-1981

(202) 482-1423

 

(202) 501-4508

Skern@doc.gov

 

PGRASSO@doc.gov

Commerce Mary Trupo Deputy Director,
Office of Public Affairs
Office of the Secretary
U.S. Department of Commerce
1401 Constitution Avenue, N.W.
Washington, D.C. 20230
(202) 482-6084 (202) 482-2639 Mtrupo@doc.gov
Census Bureau Deborah Eichhorn Director’s Staff U.S. Census Bureau
4700 Silver Hill Road
FOB #3-Room 2064
Washington, D.C. 20233
(301) 457-3161 (301) 457-3761 Deborah.L.Eichhorn@ccMail.Census.GOV
Census Bureau Debra Spinazzola Marketing Services Office U.S. Census Bureau
Marketing Services Office
4700 Silver Hill Road
FOB #3 – Room 3023
Washington, D.C. 20233
(301) 457-4094 (301) 457-2778 Debra.a.Spinazzola@ccMail.Census.GOV
Census Bureau Joanne Dickinson Market Service Office U.S. Census Bureau
Marketing Services Office
4700 Silver Hill Road
FOB # 3-Room 3023
Washington, D.C. 20233
(301) 457-4081 (301) 457-2778 Joanne.Dickinson@ccMail.Census.GOV
National Weather Service Jim Valdez Executive Office for the Office of Systems Operations 1325 East West Highway
SSMC2 Room 16202
Silver Spring, Maryland 20910
(301) 713-0340 (301) 713-0657 James.Valdez@noaa.gov
Patent and Trademark Office Cathy Kern Director, Center for Quality Services Crystal Park 1 Suite 812
U.S. Patent and Trademark Office
Washington, D.C. 20231
(703) 305-4217 (703) 305-8002 Cathy.Kern@uspto.gov
Patent and Trademark Office Greg Mullen Program Analyst 2011 Crystal Drive
Washington, D.C. 20231
(703) 305-4207 (703) 305-8002 Greg.Mullen@uspto.gov
U.S. and Foreign Commercial Service/ITA
ITA/Public Affairs
Erica Foye
Curt Cultice
Information Specialists 14th and Constitution Avenue,
N.W. Room 4001 Washingtion, D.C. 20230
(202) 482-3809 (202) 482-5819 Curt_Cultice@ita.doc.gov
Consumer Product Safety Commission Robert E. Frye Director, Office of Planning and Evaluation 4330 East West Highway,
Room 708
Bethesda, Maryland 20814
(301) 504-0416 ext. 2264 (301) 713-0047 rfrye@cpsc.gov
Consumer Product Safety Commission Lynn Barclay Outreach Coordinator 4330 East West Highway,
Room 708
Bethesda, Maryland 20814
(301) 504-0416
ext. 2241
(301) 713-0047 Lbarclay@cpsc.gov
Consumer Product Safety Commission N.J. Scheers Senior Statistician 4330 East West Highway
Bethesda, Maryland 20814
(301) 504-0416 (301) 713-0047 njscheers@ntmail.cpsc.gov

Defense

 

DoD/DISA

Lois Douglas

 

Kathy Campbell

Director for Management Improvement OUSD © Room 1A658
1100 Pentagon
Washington, D.C. 20301

(703) 697-9708

 

(703) 735-3305

(703) 697-2726

 

(703) 735-3255

Douglasl@osd.pentagon.mil
Acquisition Reform William Mounts Director International and Commercial Systems Acquisition Pentagon 2A330
Washington, D.C. 20301
(703) 614-3882 (703) 614-1690 Mountsw@acq.osd.mil
Defense Nuclear Facilities Safety Board Kenneth M. Pusateri General Manager 625 Indiana Avenue, NW
Suite 700
Washington, DC 20004-2901
(202) 208-6447 (202) 208-6518 Kenp@dnfsb.gov
Education Loyce Cole Office of Public Affairs U.S. Department of Education
600 Independence Ave S.W.
ROB Room 2200
Washington, D.C. 20202-5132
(202) 708-7222 (202) 401-3424 Loyce_Cole@ed.gov
Student Financial Assistance Diane Rogers Deputy Assistant Secretary for Student Financial Assistance U.S. Department of Education
600 Independence Avenue S.W.
ROB – 3, Suite 4004
Washington, D.C. 20202-5132
(202) 260-6536 (202) 708-7970 Diane_Rogers@ed.gov
Energy Marge Gildenhorn Director, Customer Service Initiative 1000 Independence Ave, S.W.
HR6
Washington, D.C. 20585
(202) 586-4699 (202) 586-6506 Majorie.gildenhorn@hq.doc.gov
Environmental Protection Agency

Patricia Bonner

 

George Walker

Director, Customer Service Program U.S. E.P.A. 2161
401 M Street S.W.
Washington, D.C. 20460

(202)260-0599

 

(202)260-9144

(202) 260-4968 Bonner.Patricia@epamail.epa.gov
Equal Employment Opportunity Commission Jay Friedman Strategic Planning & Management Controls Division Office of Research, Information & Planning
EEOC, Room 8219
1801 L Street, NW
Washington, DC 20507
(202) 663-4094 (202) 663-4093 No email
Farm Credit Administration Claire Rusk White House Liaison 1501 Farm Credit Drive
McLean, VA 22102-5090
(703) 883-4464 (703) 883-4066 Ruskc@fca.gov
Federal Emergency Management Agency Calvin Byrd N.P.R. Liaison Office of Policy and Regional Operations
500 C Street, S.W.
Room 801
Washington, D.C. 20472
(202) 646-2686 (202) 646-4215 Calvin.Byrd@fema.gov
General Services Administration Eric Dodds Deputy Chief of Staff 18th and F Streets, N.W. #6124
Washington, D.C. 20405
(202) 501-1104 (202) 219-1243 Eric.dodds@gsa.gov
Health and Human Services George Strader Deputy Assistant Secretary for Finance Office of Assistant Secretary for Management and Budget
Room 555D
200 Independence Avenue, S.W.
Washington, D.C. 20201
(202) 690-7084 (202) 690-6339 Gstrader@os.dhhs.gov
Administration for Children and Families Carl Montoya Special Assistant ACYF
330 C Street
Washington, DC 20447
(202) 205-8557 (202) 205-9552 Cmontoya@acf.dhhs.gov
Administration for Children and Families Mary Ann MacKenzie Senior Strategic Planner Office of Planning Research and Evaluation
Aerospace Building
7th Floor West Wing
370 L’Enfant Promenade, S.W.
Washington, D.C. 20447
(202) 401-5272 (202) 205-3598 Ml@acf.dhhs.gov
Food and Drug Adminstration Marie Urban Coordinator ORA 21 FDA
1301 Clay St. Suite 1180N
Oakland, CA 94612
(510) 637-3960
x 17
(510) 637-3976 murban@ora.fda.gov
Food and Drug Administration Betsy Adams Consumer Service Manager FDA –Room 14-90
5600 Fishers Lane
Rockville, MD 20853
(301) 827-4543 (302) 827-0963 Badams@ora.fda.gov
Health Care Finance Administration Belen Rodriguez Health Insurance Specialist Center for Beneficiary Services, HCFA
Mail Stop C5-16-03
1500 Security Blvd.,
Baltimore, MD 21244-1850
(410) 786-0543 (410) 786-5882 Brodiguez@hcfa.gov
Housing and Urban Development Steve Boyd Special Assistant Office of Public Affairs
451 7th Street, S.W.
Room 10138
Washington, D.C. 20410
(202) 708-0614 ext. 6634 (202) 708-3799 Steve_n._boyd@hud.gov
Interior Jana Prewitt Director, Office of External Affairs 1849 C Street, N.W. MS 6214
Washington, D.C. 20240
(202) 208-1923 (202) 208-1821 Jana_Prewitt@ios.doi.gov
Interior Norma Campbell Project Manager 1849 C Street, N.W.
Washington, D.C. 20240
(202) 208-1818 (202) 208-2619 Norma_campbell@ios.doi.gov
Bureau of Land Management John Kerwyn Keith Senior Management Analyst Management Systems Group
Mail Stop 1000 LS
1849 C Street, N.W.
Washington, D.C. 20240
(202) 452-5159 (202) 452-5171 J55keith@wo.blm.gov
Park Service Brooke Shearer Special Assistant to the Deputy Secretary 1849 C Street, NW
Room 3123
Washington, DC 20240
(202) 208-3724

(202) 208-1873

Brooke_Shearer@ios.doi.gov
Institute of Peace
Sue Painter-Thorne Public Affairs Assistant 1550 M Street, N.W. Suite 700
Washington, D.C. 20005
(202) 429-3839 (202) 429-6063 spt@usip.org
Justice Carla K. Gaskins Justice Management Division National Place Building
Suite 1400
1331 Pennsylvania Avenue, NW
Washington, DC 20530
(202) 307-1838 (202) 307-1853 Carla.Gaskins2@usdoj.gov
Immigration and Naturalization Service Frank Hoerner
Sue Curda
Management Analysts 425 I St., NW
Chester Arthur Bldg.,
Washington, D.C. 20530

(202) 616-7762

 

(202) 514-3242

(202) 307-1269 Frank.G.Hoerner@usdoj.gov
Labor Michael Urquhart Acting Director,
Reinvention Office
200 Constitution Avenue, NW
Room N5460
Washington, DC 20210
(202) 219-7357
x211
(202) 219-8127 Urquhart-michael@dol.gov
Occupational Safety and Health Administration Rich Tapio
Bob Pitulej, Rep.
Acting Director, Reinvention Office U.S. Department of Labor – O.S.H.A
Reinvention Office N 3603
200 Constitution Avenue, N.W.
Washington, D.C. 20210
(202) 219-7725 ext. 134 (202) 219-7986 Richard.Tapio@osha.no.osha.gov
NASA Judith B. Tenney Senior Program Analyst/Resources Management Office NASA – Code 2
Washington, DC 20546
(202) 358-2357 (202) 358-4165 Jtenney@hq.nasa.gov
National Archives & Record Administration Debra Leahy Policy and Communication Staff NARA
8601 Adelphi Road
Room 4100 College Park, MD 20740-6001
(301) 713-7360 ext. 246 (301) 713-7270 debra.leahy@arch2.nara.gov
National Credit Union Administration Layne Bumgardner Director, Strategic Planning 1775 Duke Street Alexandria, VA 22314-3428 (703) 518-6315 (703) 518-6319 Layneb@ncua.gov
National Endowment for the Arts

Laurence M. Bade

 

Martha Jones

Deputy Chairman, Management and Budget

Management Analysis

1100 Pennsylvania Avenue, NW
Room 628
Washington, DC 20506

(202) 682-5408

 

(202) 682-5621

(202) 682-5798 BadenL@arts.endow.gov
National Endowment for the Arts (2) A. B. Spellman Deputy Chairman, Guidelines, Panel, and Council Operations 1100 Pennsylvania Avenue, NW
Room 516
Washington, DC 20506
(202) 682-5421 (202) 682-5049 Spellmaa@arts.endow.gov
Office of Personnel Management Elizabeth Harrington Deputy Chief of Staff 1900 E Street, N.W.
Washington, D.C. 20415
(202) 606-1000 (202) 606-4489 Ekharrin@opm.gov
Railroad Retirement Board

Catherine Leyser

 

Margaret Stanley

Director, Assessment & Training Office of Programs
844 North Bush Street
Chicago, IL 60611-2092

(312) 751-4757

 

(202) 272-7742

(312) 751-7190

 

(202) 272-7728

CLeyser@RRB.gov

 

Stanleyola@doc.gov

Small Business Administration Jim Van Wert Deputy Chief of Staff 409 3rd Street, S.W. Suite 7000
Washington, D.C. 20416
(202) 205-7024 (202) 205-6019 James.Vanwert@sba.gov
Social Security Administration Charles W. Fosler Deputy Associate Commissioner, Office of External Affair 6401 Security Blvd
Baltimore, Maryland 21235
(410) 965-4023 (410) 966-2660 Charles.w.fosler@ssa.gov
Social Security Administration Dana Edwards Senior Analyst 6401 Security Blvd
Baltimore, Maryland 21235
(410) 965-6672 (410) 966-2660 dana.edwards@ssa.gov
State Ruby Downing Office of Management Policy & Planning 2201 C Street, N.W.
Washington, D.C. 20520
(202) 647-3797 (202) 647-2524 DowningR@ssonwpob.US-State.gov
Bureau of Consular Affairs Elizabeth Soyster Management Analyst Room 6831 CA-P
2201 C Street, N.W.

Washington, D.C. 20520

(202) 647-0254 (202) 647-6074 Soystereb@state.gov
Transportation Patrice Blackman Management Analyst OAS Administration 400 7th Street, S.W.
Washington, D.C. 20590
(202) 366-9844 (202) 366-9634 Patrice.Blackman@ost.dot.gov
Federal Aviation Administration Ray Colangelo Manager, Performance Management Division 800 Independence Avenue, S.W.
Washington, D.C. 20591
(202) 267-9880 (202) 267-5407 Ray.f.colangelo@faa.dot.gov
Federal Aviation Administration Cynthia Clark Management Analyst 800 Independence Avenue, SW
Washington, DC 20591
(202) 267-9962 (202) 267-5407 Cynthia.clark@faa.dot.gov
Federal Aviation Administration Rosalie Manley Management Analyst 800 Independence Avenue, SW
Washington, DC 20591
(202) 267-3009 (202) 267-5407 Rosalie.manley@faa.dot.gov
Treasury Theodore Carter Deputy Assistant Secretary Management Operations 1500 Pennsylvania Ave., NW
Room 2434
Washington, DC 20220
(202) 622-2400 (202) 622-0968 Ted.carter@Treas.sprint.com
Treasury Lynda Muvany Office of Treasury Reinvention 1730 K Street, NW
Suite 200
Washington, DC 20006
(202) 622-2255 (202) 927-5910 Lynda.mulvany@Treas.sprint.com
Treasury Tony Fleming Office of Treasury Reinvention 1730 K Street, NW
Suite 200
Washington, DC 20006
(202) 622-5568 (202) 927-5907 Anthony.Fleming@Treas.sprint.gov
Treasury Shirley Branch Change Agent 1730 K Street, NW, #200
Washington, DC 20006
(202) 622-6425 (202) 927-5910 Shirley.Branch@Treas.sprint.gov
Customs Kathleen Bell Customer Service Team Leader U.S. Customs Service
Office of Planning – Room 4.4D
1300 Pennsylvania Avenue, N.W.
Washington, D.C. 20229
(202) 927-0362 (202) 927-0172

No e-mail

Financial Management Service Sondra Hutchinson Director, Quality & Diversity Management 401 14th Street, S.W.
Room 435 Washington, D.C.
(202) 874-6623 (202) 874-7275 sondra.hutchinson@fms.sprint.com
Financial Management Service (2) Ava Singleton Management Analyst 401 14th Street, S.W.
Room 434
Washington, D.C.
(202) 874-8780 (202) 874-7275 Ava.singleton@fms.sprint.com
Internal Revenue Service

Thomas J. Carroll

 

Michael J. Novak

National Director of Quality 1111 Constitution Avenue
Room 2024 C:Q
Washington, D.C. 20224

(202) 622-6450

 

(202) 622-6768

(202)622-5046

 

(202 622-6767

Tom.J.Carroll@ccgate.hq.irs.gov

 

Mike.Novak@cc.gate.hq.irs.gov

Internal Revenue Service Barabara Chatzkel Program Manager for the National Director of Quality 1111 Constitution Avenue
Room 2024 C:Q
Washington, D.C. 20224
(202) 622-6450 (202) 622-5046 Bchatzkel@ccgate.hq.irs.gov
United States Postal Service Debbie Willhite Senior Vice President for Governmental Relations 475 L’Enfant Plaza Room 10804
Washington, D.C. 20260-3500
(202) 268-2506 (202) 268-2503 Dwillhit@email.usps.gov
Veterans Affairs John Hanson Deputy Assistant Secretary, Int’l Government 810 Vermont Avenue, N.W.
Washington, D.C. 20420
(202) 273-5760 (202) 273-5716 John.hanson@mail.va.gov
Veterans Affairs Ray Wilburn Director of Strategic Planning 810 Vermont Avenue, N.W.
Washington, D.C. 20420
(202) 273-7509 (202) 273-5993 Ray.wilburn@mail.va.gov
Veterans Affairs Mike Novelli Special Assistant to the Assistant Secretary for Policy and Planning 810 Vermont Avenue, N.W.
Room 308
Washington, D.C. 20420
(202) 273-5070 (202) 273-5993 Michael.novelli@mail.va.gov
Veterans Benefits Administration Pam Gates Public Affairs Officer 810 Vermont Avenue, N.W., 20A11 Washingtion, D.C. 20420 (202) 273-7549 (202) 273-3689 Oempgate@vba.va.gov
Veterans Health Administration Robyn Y. Nishimi Chief of Staff 810 Vermont Avenue, N.W., (10B) Washington, D.C. 20420 (202) 273-5806 (202) 273-7090 Robyn.Nishimi@mail.va.gov

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