HUDs Web Clinics Help Partners Build Web Sites That Work
by Candi Harrison, HUD Web Manager
HUDs new Web Clinics for HUD Partners are helping to build the infrastructure for electronic government. HUD - like many federal agencies - delivers most of its services via nonprofits, public housing agencies, state and local governments, and other entities. So, to meet the goal of electronic government, HUDs Web Team is out teaching those partners how to create web sites that deliver the services HUD funds. The goal: use HUDs web site to tell citizens about HUD-funded services and then link them to the service, provided through the partners web sites.
The Web Clinics address 5 basic topics.
Since February, HUDs Web Team has trained 300 people representing 245 organizations, including 65 nonprofits, faith-based groups, and educational institutions; 72 PHAs and housing organizations; 33 government entities; and 75 other community groups and organizations. Evaluations speak for themselves:
The Clinics are just the beginning of HUDs web partnership with these groups. They can visit a chat room on HUDs web site, just for Web Clinic alumni. There, they can share successes, critique one anothers web sites, or pose questions to HUDs Web Team. A companion software is being developed for Web Clinic participants that will cue them through the steps to build the content of their web sites and, at the end, create a very simple web site for them.
HUDs Web Clinics are paving the way for seamless citizen services, via the internet. For a list of upcoming Web Clinics, visit: http://www.hud.gov/webclinic.html.
About the Author
Candi Harrison is Web Manager for the Department of Housing and Urban Development in Washington, DC. You may reach her at (202) 708-1547 or Candis_B._Harrison@hud.gov.