ArchiveTitle: NPR Recommendations Affecting States and Localities
Author: National Partnership for Reinventing Government
(formerly National Performance Review)
Major Recommendations by Agency
Department of Agriculture
USDA05 Administer the Employment and Training Requirements for Food
Stamp Recipients More Effectively and Efficiently
Redirect funds from an ineffective training program for food stamp
USDA07 Deliver Food Stamp Benefits Via Electronic Benefits
Transfer to Improve Service to Customers While Remaining Cost
Effective. Use electronic technology to distribute food stamp
benefits, thereby improving service and reducing the need for current
Department of Commerce
DOC01 Reinvent Federal Economic and Regional Development Efforts
Improve coordination of federal economic development efforts with
the goals of eliminating duplication and better directing federal
resources to improve business conditions.
DOC07 Provide EDA Public Works Loan Guarantees for Infrastructure
This recommendation would provide the Economic Development
Administration with authority to use part of its funding as a
reserve for loan guarantees for various public economic development
DOC09 Expand the Electronic Availability of Census Data
To increase access to and use of census data, the Census Bureau
should create a computerized census information center.
DOC14 Build a Business and Economic Information Node for the
To assist in the distribution of government information to private
citizens, Commerce should build a business and economic information
node to the "information highway."
Department of Defense
DOD07 Create a Healthy and Safe Environment for Department of
To create a safe environment, DOD must take action in the areas of
clean-up of hazardous wastes, use of environmental technology, and
DOD12 Streamline and Reorganize the U.S. Army Corps of Engineers
NPR recommends implementing a 1992 reorganization proposal that
would reduce the number of division offices from 11 to six and would
allow the Corps to work with OMB and other agencies to make maximum
use of Corps' engineering and technical capabilities.
Department of Education
ED01 Redesign Chapter 1 of Elementary and Secondary Education Act
Recommendations focus education funds on the neediest students and
simplify requirements on schools receiving federal education aid.
Existing funds are redirected.
ED02 Reduce the Number of Programs the Department of Education
Eliminate or consolidate more than 40 existing education grant
programs and free up funds for use in other educational programs.
ED03 Consolidate the Eisenhower Math and Science Education Program
with Chapter 2
NPR proposes combining this teacher training program, which is
largely consumed with short-term training, with other ED programs to
create a new program with a more coherent national focus on teacher
training and professional development.
ED05 Streamline and Improve the Department of Education's Grants
Statutory restrictions on the department's rulemaking process should
be removed, flexibility added to certain procedures, and unnecessary
requirements eliminated to shorten the grant award process.
ED07 Simplify and Strengthen Institutional Eligibility and
Certification for Participation in Federal Student Aid
NPR recommends developing ways of measuring default indicators,
creating profiles of high-risk institutions, and removing
eligibility of institutions to participate in federal financial aid
programs once the schools have become ineligible to receive federal
student loan funds.
ED08 Create a Single Point of Contact for Program and Grant
ED should create an electronic system that can be used by students,
parents, researchers and administrators to learn about department
programs, funding opportunities, best practices and other
ED10 Eliminate the Grantback Statutory Provision of the General
Education Provisions Act
NPR recommends repealing this provision which permits the department
to return to a grantee a percentage of funds recovered from the grantee
as a result of an audit.
ED12 Develop a Strategy for Technical Assistance and Information
ED should develop a strategy for its $290 million technical assistance
efforts designed to promote the National Goals 2000 themes.
Department of Energy
DOE01 Improve Environmental Contract Management
NPR proposes improvements in DOE environmental clean-up contracts to
DOE02 Incorporate Land Use Planning in Cleanup
NPR recommends that DOE incorporate land use planning into the
nuclear facilities clean-up process.
DOE08 Support the Sale of the Alaska Power Administration
The federal government should divest its interests in the Alaska
Environmental Protection Agency
EPA01 Improve Environmental Protection Through Increased
Flexibility for Local Government
EPA should amend the regulations it determines are most troublesome
for local governments pursuant to the Regulatory Flexibility Act of
1980. The goal is to provide alternative, flexible approaches to
meeting environmental mandates.
EPA02 Streamline EPA's Permit Program
Streamlining efforts include establishing a permit clearinghouse to
serve as a single point of contact and piloting a cross-program
permit tracking system.
EPA04 romote the Use of Economic and Market-Based Approaches to
Reduce Water Pollution
EPA should work with Congress to propose language amending the Clean
Water Act to explicitly encourage market-based approaches to reduce
water pollution. EPA should also identify wastewater discharge fees
that could be included in the Clean Water Act reauthorization.
Executive Office of the President
EOP03 Strengthen the Office of U.S. Trade Representative's
Coordination with State and Local Governments
The Trade Representative's Office should examine the trade policy
needs of state and local governments and work with them on relevant
Federal Emergency Management Agency
FEMA01 Shift Emphasis to Preparing for and Responding to the
Consequences of All Disasters
FEMA's early focus was on preparedness for nuclear war. The current
world situation and recent natural disasters highlight the need for
FEMA to continue to shift its resources to respond to all hazards.
FEMA02 Develop a More Anticipatory and Customer-Driven Response to
These recommendations should make FEMA respond faster and more
effectively to catastrophic disasters.
FEMA03 Create Results-Oriented Incentives to Reduce the Costs of a
The Midwest floods, Hurricanes Hugo and Andrew and the Loma Prieta
Earthquake all illustrate the enormous costs of disaster to society.
These recommendations will move toward reducing that cost.
Department of Health and Human Services
HHS01 Promote Effective, Integrated Service Delivery for Customers
by Increasing Collaborative Efforts
These recommendations outline a number of steps needed to better
integrate and deliver social services to communities and families.
HHS02 Reengineer the HHS Process for Issuing Regulations
HHS should improve the timeliness and quality of regulations issued
and should involve stakeholders in the development of regulations.
HHS05 Restructure the Management of Railroad Industry Benefit
Railroad Retirement Board functions should be integrated into
existing programs administered by federal, state, and private sector
HHS08 Coordinate Collection and Dissemination of Social Security
Administration Death Information to Protect Federal Program Assets
SSA's clearinghouse for death information and "best practices" can
be used by dozens of federal and state agencies to reduce federal
HHS13 Review the Field and Regional Office Structure of the HHS
and Develop a Plan for Shifting Resources to Match Workload Demands
The review should emphasize customer service, results and increased
Department of Housing and Urban Development
HUD01 Reinvent Public Housing
HUD should create pilot programs to devolve greater authority over
housing funds to sound local agencies. It should create demonstrations
of mixed-income public housing with portable subsidies. HUD should
also streamline public housing rules and take other steps to improve
public housing management.
HUD02 Improve Multi-Family Asset Management and Disposition
HUD should use public-private partnerships to manage and sell HUD-
held loans and real estate for non-subsidized housing projects.
Congress should reduce restrictions on HUD sale of multi-family
properties, including use of portable subsidies for tenants when the
Secretary determines that to be best for tenant needs.
HUD03 Improve Single-Family Asset Management and Disposition
HUD should use a combination of early assistance to borrowers
having financial difficulties, contract loan servicing, contract
mortgage assistance programs and public-private partnerships to
streamline and improve management of HUD- assigned single-family
HUD04 Create an Assisted-Housing/Rent Subsidy Demonstration Project
HUD should be authorized to experiment in negotiated restructuring
of privately owned assisted-housing projects to improve management,
promote mixed-income housing and save taxpayer funds.
HUD05 Establish a New Housing Production Program
HUD should stimulate housing production through FHA risk-sharing
arrangements with housing finance agencies, stimulate a secondary
market for multi-family properties, improve access to FHA insurance
for first-time home buyers, provide special FHA programs to
revitalize neighborhoods and improve FHA management.
HUD06 Streamline HUD Field Operations
HUD should streamline its Washington, regional and field office
structure and consolidate and reduce its size over time.
Department of the Interior
DOI01 Establish a Hard Rock Mine Reclamation Fund to Restore the
To address health and safety threats and environmental damage
caused by toxic metal and chemical leaching from abandoned mines, the
federal government should establish a hard-rock mine reclamation
DOI02 Redefine Federal Oversight of Coal Mine Regulation
To overcome organizational problems that inhibit an effective
state-federal relationship, federal oversight of coal mine
regulations should be redefined.
DOI03 Establish a National Spatial Data Infrastructure
By supporting a cross-agency coordinating effort, the federal
government can develop a coherent vision for the national spatial
data infrastructure (NSDI). (Spatial, or geographic, data refers to
information that can be placed on a map.) This will allow greatly
improved information analysis in a wide range of areas, including the
analysis of environmental information and the monitoring of
endangered animals and sensitive land areas.
DOI04 Promote Entrepreneurial Management of the National
The Park Service should be allowed to raise additional revenues
from appropriate sources and to use a portion of the money for
investment in park infrastructure. This proposal would increase
selected park entry fees and would increase fees on park
DOI05 Obtain a Fair Return for Federal Resources
The federal government should institute reforms to guarantee a
fair return for federal resources such as livestock grazing and hard-
rock mining. Some of the programs regulating the commercial sale and
use of natural resources on federal lands operate at a loss to the
taxpayers and fail to provide incentives for good stewardship
practices. The administration should also develop a new fee schedule
for communications sites on DOI and Department of Agriculture lands.
DOI06 Rationalize Federal Land Ownership
DOI needs to reinvent the way it manages and acquires federal
lands. Due to historical patterns of settlement and development of
this country, adjoining federal lands often fall under the jurisdiction
of several federal agencies. To the degree possible, this should be
corrected based on the principle of ecosystem management.
DOI07 Improve the Land Acquisition Policies of the DOI
The Secretaries of Interior and Agriculture and the Director of OMB
should modify the process for determining land acquisition priorities
and procedures. The new system should reflect major objectives of
federal land acquisition, including outdoor recreation resources,
resource protection, and resource and cultural heritage protection.
DOI08 Improve Mineral Management Service Royalty Collections
Better management of DOI's royalty collection program would increase
revenues and improve efficiency.
DOI12 Create a New Mission for the Bureau of Reclamation
The Bureau of Reclamation needs to redefine its mission toward new
environmental priorities and clarify its role in water management.
The original mission to develop water resources and provide for
economic development of the West--is almost complete.
DOI14 Enhance Environmental Management by Remediating
Hazardous Material Sites
The time is right to integrate skills across bureau boundaries in
the remediation of DOI's hazardous materials sites. The high cost of
remediation requires DOI to make maximum use of existing resources.
Department of Justice
DOJ02 Improve Border Management
Federal border management should be significantly improved.
NPR recommends a series of actions to be taken by Customs and INS to
make these improvements.
DOJ06 Improve the Management of Federal Assets Targeted for
Improvements are needed in the methods by which the federal government
disposes of various assets.
Department of Labor
DOL02 Develop a Single Comprehensive Worker Adjustment Strategy
Improve services to the unemployed--and those at risk of dislocation--
and make better use of resources available for assistance by developing
a new worker adjustment strategy.
DOL08 Create One-Stop Centers for Career Management
Establishing one-stop centers for career management would create a
customer-driven work force system, empowering Americans to make
informed career choices and providing the means to achieve those goals.
DOL09 Create a Boundary-Spanning Work Force Development Council
Because the greatest barriers to creating an integrated work force
development system are the categorical nature of federal funds and
structural fragmentation of various federal programs, this issue
proposes to coordinate work force development efforts by convening a
multi-agency Work Force Development Council and implementing "bottom-
up grant consolidation" for states and localities.
DOL10 Refocus the Responsibility for Ensuring Workplace Safety and
This recommendation proposes to shift responsibility for workplace
safety and health to employers by issuing regulations requiring self-
inspections and implementing a sliding scale of incentives and
penalties to ensure safety standards are met.
DOL16 Increase Assistance to States in Collecting Delinquent
Unemployment Insurance Trust Fund Contributions
This recommendation outlines ways of improving state collections
of delinquent unemployment insurance contributions.
DOL17 Revise and Update the Consumer Price Index
The consumer price index has important consequences for both public
and private decisions. This important measure should be updated to
reflect recent inflation trends.
Small Business Administration
SBA03 Reinvent the U.S. Small Business Administration's Credit
Identify ways to improve SBA's credit programs to make SBA more
responsive to those industries with the potential for creating a
higher number of jobs, those involved in international trade, and
those providing critical technologies. It will also enable the
agency to operate more efficiently.
SBA04 Examine Federal Guidelines for Small Business Lending
The federal government should examine the guidelines bank regulators
set for small business lending by financial institutions to ensure that
capital is available without undue barriers while maintaining the
integrity of the financial institutions.
SBA05 Manage the Microloan Program to Increase Loans for Small
Allowing SBA to guarantee loans made by banks to nonprofit
intermediaries, who could, in turn, make small loans to low-income
individuals, women, minorities and other small businesses unable to
obtain credit through traditional lending sources would increase
private sector participation and lessen administrative burdens linked
to direct government lending.
SBA06 Establish User Fees for Small Business Development Center
Authorize Small Business Development Centers to charge a nominal
fee for their services to reduce federal outlays and require the
direct beneficiaries of the assistance to pay a share of the cost.
Department of Transportation
DOT03 Use a Consensus-Building Approach to Expedite Transportation
and Environmental Decisionmaking
DOT should conduct two demonstration projects to apply a problem-
solving approach to transportation planning, development and
decisionmaking as a means of reducing costs and improving the
efficiency of agency decisionmaking.
DOT05 Permit States to Use Federal Aid as a Capital Reserve
This recommendation would allow federal transportation grant
recipients to use grant funds capital reserve to back debt financing
to construct eligible transportation projects.
DOT11 Improve Intermodal Transportation Policy Coordination and
DOT should institute a strategic planning process to promulgate
national, integrated transportation policies.
DOT12 Develop an Integrated National Transportation Research and
DOT should examine the nation's transportation-related research
and development portfolio and develop an integrated national
transportation plan that considers specific transportation research
needs as well as intermodal transportation plans.
DOT17 Eliminate Funding for Highway Demonstration Projects
Rescind funding for existing highway demonstration projects.
These demonstration projects should compete at the state level for
the limited highway resources available and not be singled out for
special treatment at the federal level.
DOT19 Rescind Unobligated Earmarks for the FTA New Starts and Bus
Rescind unobligated balances for fiscal year 1992 and prior earmarked
funding under this FTA program that remain unobligated after three
DOT20 Reduce the Annual Essential Air Service Subsidies
This recommendation would set new, more restrictive criteria for
small airports to qualify for essential air service subsidies.
DOT23 Automate Administrative Requirements for Federal Aid Highway
NPR recommends improvements in the flow of information on Federal
Aid Highway projects that will reduce paperwork and reduce staff time
in completing certain forms and other current requirements.
Department of Treasury/Resolution Trust Corporation
TRE04 Foster Federal-State Cooperative Initiatives by the IRS
Cooperative relationships between the IRS and state tax
administrations, including joint filing of data, should improve
taxpayer service as well as collection activity while reducing costs.
Department of Veterans Affairs
DVA11 Phase-Out and Close Supply Depots
VA should convert its existing centralized depot storage and
distribution program to a commercial just-in-time delivery system and
close unneeded supply depots.
Major Recommendations Affecting Governmental Systems
Transforming Organizational Structures
ORG03 Establish a List of Specific Field Offices to Be Closed
Within 18 months, the President's Management Council should submit
a list to Congress of civilian field offices that should be closed.
Improving Customer Services
ICS01 Create Customer-driven Programs in All Departments and Agencies
that Provide Services Directly to the Public
Establish an overall policy for quality of federal services delivered
to the public and initiate customer service programs in all agencies
that provide services directly to the public.
ICS02 Customer Service Performance Standards--Internal Revenue
As part of its participation in the NPR, the Internal Revenue
Service is publishing customer service performance standards. To
speed the delivery of taxpayer refunds, the Secretary of the Treasury
should delegate disbursing authority to IRS in 1993 and future tax
ICS03 Customer Service Performance Standards--Social Security
As part of its participation in the NPR, the Social Security
Administration is publishing customer service performance standards.
SSA will also obtain customer opinions on all the goals and objectives
of their strategic plan, using that input to revise the goals and
objectives as needed, set priorities, and establish interim objectives.
ICS04 Customer Service Performance Standards--Postal Service
As part of its participation in the NPR, the U.S. Postal Service
will expand its plans to display customer service standards in Post
Office retail lobbies.
ICS05 Streamline Ways to Collect Customer Satisfaction and Other
Information from the Public
For voluntary information collection requests directed at customers,
OMB will delegate authority to approve such requests if departments
certify that they will fully comply with Paperwork Reduction Act
requirements. OMB will also clarify rules on the use of focus groups
and streamline renewals of previously approved survey requests.
Improving Financial Management
FM04 Increase the Use of Technology to Streamline Financial Services
Use electronic funds transfer to pay and reimburse expenses for
all federal employees, to handle all interagency payments, to make
payments to state and local governments, and to pay for purchases
from the private sector. Similarly, all payments to individuals
should be done electronically.
Reinventing Support Services
SUP08 Give Customers Choices and Create Real Property Enterprises
that Promote Sound Real Property Asset Management
Give agencies greater authority to choose their sources of real
property services. Create competitive enterprises within the
government to provide real property services on a fee basis, and
encourage federal managers to seek the best available source. Create
an ownership enterprise for the sound management of federal real
property assets. Establish a government-wide policy for real property
asset management. Manage the Federal Buildings Fund in a manner
comparable to the commercial sector.
SUP09 Simplify Procedures for Acquiring Small Blocks of Space to
House Federal Agencies
Simplify the procedures for acquiring small amounts of leased
space under 10,000 square feet.
Reengineer Through the Use of Information Technology
IT01 Provide Clear, Strong Leadership to Integrate Information
Technology into the Business of Government
Create a Government Information Technology Services working group
to develop a strategic vision for the use of government information
technology and to implement NPR's information technology
IT02 Implement Nationwide, Integrated Electronic Benefit Transfer
Design an integrated implementation plan for the use of electronic
benefit transfer for programs such as Food Stamps and for direct
payments to individuals without bank accounts.
IT03 Develop Integrated Electronic Access to Government Information
Use information technology initiatives to improve customer service
by creating a one-stop "800" calling service, integrated one-stop
service "kiosks," and a governmentwide electronic bulletin board
IT04 Establish a National Law Enforcement/public Safety Network
Establish a national law enforcement/public safety data network
for use by federal, state, and local law enforcement officials.
IT05 Provide Intergovernmental Tax Filing, Reporting, and Payments
Integrate government financial filings, reporting, and payments
processing, and determine ways to eliminate the need for filing
routine tax returns.
IT06 Establish an International Trade Data System
Develop and implement a U.S. Government International Trade Data
System in the Treasury Department.
IT07 Create a National Environmental Data Index
Organize the implementation of a national environmental data index
in the Commerce Department.
IT08 Plan, Demonstrate, and Provide Governmentwide Electronic mail
Improve electronic mail and messaging among federal agencies.
IT09 Establish an Information Infrastructure
Develop a Government Information Infrastructure to use government
information resources effectively and support electronic government
applications. Consolidate and modernize government data processing
IT10 Develop Systems and Mechanisms to Ensure Privacy and Security
Establish a Privacy Protection Board. Establish uniform privacy
protection practices and generally acceptable implementation methods
for these practices. Develop a digital signature standard for
sensitive, unclassified data by January 1994.
Strengthening the Partnership in Intergovernmental Service Delivery
FSL01 Improve the Delivery of Federal Domestic Grant Programs
Create flexibility and encourage innovation by designing a bottom-
up solution to the problem of grant proliferation and its accompanying
red tape. Also, support proposals for Federal-State Flexibility
Grants. Establish a Cabinet-level Enterprise Board to oversee NEW
initiatives in community improvement.
FSL02 Reduce Red Tape through Regulatory and Mandate Relief
Issue an Executive Order addressing the problems of unfunded
federal mandates and regulatory relief and authorize Cabinet
Secretaries and agency heads to obtain selective relief from
regulations or mandates in programs they oversee.
FSL03 Simplify Reimbursement Procedures for Administrative Costs of
Federal Grant Disbursement
Modify OMB Circular A-87, "Cost Principles for State and Local
Governments," to provide a fixed fee-for-service option in lieu of
costly reimbursement procedures covering actual administrative costs
of grant disbursement.
FSL04 Eliminate Needless Paperwork by Simplifying the Compliance
Simplify OMB's requirements to prepare multiple grant compliance
certifications by allowing state and local governments to submit a
single certification to a single point of contact in the federal
FSL05 Simplify Administration by Modifying the Common Grant Rules on
Modify OMB Circular A-102, "Grants and Cooperative Agreements to
State and Local Governments", to increase the dollar threshold for
small purchases by local governments from $25,000 to $100,000
FSL06 Strengthen the Intergovernmental Partnership
Reinvent the Advisory Commission on Intergovernmental Affairs
(ACIR) and charge it with the responsibility for continuous
improvement in federal, state and local partnership and
intergovernmental service delivery. Direct the AICR to identify
opportunities to improve intergovernmental service delivery and
develop a set of benchmarks.
Reinventing Environmental Management
ENV01 Improve Federal Decisionmaking through Environmental Cost
Develop demonstration projects to test the applicability of
environmental cost accounting. Based on project results, develop
guidelines to implement environmental cost accounting throughout the
Federal Government. Issue an Executive Order to encourage the use of
environmental cost accounting by federal agencies.
ENV02 Develop Cross-agency Ecosystem Planning and Management
Issue an Executive Order to encourage sustainable economic development
and ensure sustainable ecosystems through a cross-agency ecosystem
management process. Begin phased-in implementation of the policy with
selected ecosystem management demonstration projects. Conduct
management and budget reviews of the ecosystem management
projects as a part of the fiscal year 1995 budget process.
ENV03 Increase Energy and Water Efficiency
Issue an Executive Order to address energy efficiency and water
conservation issues at federal facilities. Propose legislation to
allow the Defense Department to retain savings from water efficiency
projects. Develop appropriate mechanisms to allow facilities to
retain rebates received from utility companies.
ENV04 Increase Environmentally and Economically Beneficial
Issue an Executive Order to require the use of environmentally
beneficial landscaping techniques, including increased use of native
species and reduced use of water and chemicals, at federal facilities
and federally-funded projects, where appropriate.
Improving Regulatory Systems
REG01 Create an Interagency Regulatory Coordinating Group
Create an interagency Regulatory Coordinating Group to share
information and coordinate approaches to regulatory issues.
REG02 Encourage More Innovative Approaches to Regulation
Use innovative regulatory approaches and develop a Deskbook on
REG03 Encourage Consensus-based Rulemaking
Encourage agencies to use negotiated rulemaking more frequently in
developing new rules.
REG04 Enhance Public Awareness and Participation
Use information technology and other techniques to increase
opportunities for early, frequent and interactive public participation
during the rulemaking process and to increase program evaluation
REG06 Encourage Alternative Dispute Resolution when Enforcing
Increase the use of alternative means of dispute resolution.
REG07 Rank Risks and Engage in "Anticipatory" Regulatory Planning
Rank the seriousness of environmental, health or safety risks and
develop anticipatory approaches to regulatory problems.
REG10 Provide Better Training and Incentives for Regulators
Establish a basic training program for Presidential appointees
assigned to regulatory agencies and expand existing training programs
to cover career staff not curr