This document was downloaded
and archived from http://www.nps.gov/customer/
on May 29, 2001.
The National Park Service is dedicated to conserving unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. The Service is also responsible for managing a great variety of national and international programs designed to help extend the benefits of natural and cultural resource conservation and outdoor recreation throughout this country and the world.
National Park Service Impact Center Goals
Delivering Great Service
· By the year 2000, increase by 7 percent the customers who rate park facilities, services, and recreational opportunities as "good" or "very good."
· Increase by 10 percent the customers who rate the usefulness of technical assistance provided for historical and natural resource protection as "good" or "very good."
· By the year 2000, an integrated, nationwide outdoor recreation information system will give all Americans quick and easy electronic access to information about recreation on federal lands, recreation use permits, and reservations.
· Reduce NPS employee lost time injury rate by 50 percent and reduce the cost of new workers' compensation costs by 50 percent.
· Annually support 3.3 million volunteer hours in parks, a 10 percent increase.
· Work to ensure that the population of annual new hires reflects the overall diversity of the civilian labor force.
· Eighty percent of communities served with NPS technical assistance programs rate our partnership assistance as "good" or "very good."
· 1,000 additional miles of trails, 1,000 additional miles of protected river corridors, and 30,000 additional acres of parks and open space are conserved with NPS partnership assistance.
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