National Partnership for Reinventing Government

Dear Mayor ********:

It is my pleasure to inform you that your community has been selected by Vice President Gore's National Partnership for Reinventing Government (NPR) to be part of its Hassle-Free Communities Initiative. The Initiative is an exciting new program conceived by the NPR to foster partnerships across all levels of government to create communities that deliver services? hassle-free?

Hassle-Free Communities are built with advice and feedback from our community customers. Hassle-Free teams, led by enthusiastic career federal employees, work to develop new ways of delivering service to our customers, leading to visible changes in the community. Government services, including seamless service with our state and local partners, aim at delivering what our customers want and need, when and where our customers want them. Efforts may include mobile government services or the creation of the ******** government-wide problem-solving days. These will be exciting changes that will put smiles on our customers? faces.

New communities are continuing to join the Vice President's Hassle-Free Communities Initiative. The current list includes Kansas City, Missouri/Kansas City, Kansas; Dallas and Fort Worth, Texas; Manhattan, NY; Atlanta, GA; Boston, MA; San Francisco, CA among the major urban centers in the country. Chattanooga, TN is the first mid-sized community and Cleveland, TN is the first small community to become partners. Hassle-Free Minnesota is targeting government services statewide. Your commitment in ******** adds a major partner in the work of creating Hassle-Free Communities throughout the nation. Together, we are forever changing the way the federal government does business. Most importantly, we are increasing our citizens trust in their government.

********, a senior employee with the ******** is the Hassle-Free Champion in ********. Her phone number is ********. She is looking forward to working with you. Phyllis Anderson and Anna Doroshaw from NPR are the project leaders on this initiative.

We are pleased to be working with you to make the ******** community one of the most hassle-free communities in the nation. Thank you for your interest and support.


Morley A. Winograd
Director, Vice President Gore's National Partnership for Reinventing Government
Special Policy Advisory to the Vice President

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