Date: Sun, Apr 16, 2000 3:07 AM
Subject: Fwd: your mail to <abuse-int>

I'm forwarding a few messages to you because at this very moment I have a problem with an intruder on my webtv. I'm using a friend's email because this person has got control of my email, also my ability to use chat or even just search. He's been doing this now going on 4 days and although I have contacted webtv networks and law enforcement (including the FBI) the only reply I receive is,"Sorry we can't help you." I'm a member in good standing of webtv community, I've had my service cut-off and reconnected, changed my equipment and had my phone lines checked, to no avail. Someone needs to look into this breech of what is supposed to be a secure community. If it is happening to me now, it can happen to everyone who uses webtv.

Cynthia Roser