reengineering government, online services
INFORMATION TECHNOLOGY ACQUISITION
CONTINUING THE REVOLUTION: INFORMATION TECHNOLOGY ACQUISITION REFORM
Imagine this: After revolutionary changes in federal acquisition and information management processes, federal managers can acquire and use commercial-off-the-shelf (COTS) items and make information technology acquisitions with efficiencies comparable to those in the private sector.
Chapter A16, Access America, Reengineering Through Information Technology