reengineering government, online services
PROVIDE SIMPLIFIED EMPLOYER TAX FILING AND REPORTING
Imagine this: The year 2000 -- It's payday today, so as the payroll department manager, I pull up the employee payroll records on my computer. The employee wages and exemptions are the same for federal and state reports -- it doesn't matter what state. All the taxes and deductions are also displayed. Now the part that makes me feel powerful. I hit "enter" and the employee paychecks and deposits are generated, along with one combined report that satisfies both the federal and state quarterly reporting requirements. This report is sent electronically to the agencies along with my payments. It's easy!
Chapter A08, Access America, Reengineering Through Information Technology