reengineering government, online services
AN ELECTRONIC ENVIRONMENT, SAFETY, AND HEALTH ASSISTANCE RESOURCE FOR BUSINESS
INTERNET ACCESS TO ENVIRONMENT, SAFETY, AND HEALTH REGULATORY INFORMATION TO REDUCE COSTS, IMPROVE AWARENESS, AND ENHANCE UNDERSTANDING
Imagine this: A dry cleaner worries about cleaning solvent spills. It hasn't happened yet, but it could. He knows there must be regulatory requirements on this subject. He sits down at a computer and goes to a free Internet site. With a key word search, he discovers that the key question is whether spills are a "reportable quantity." At the click of a button, he transfers to a site where, in real time, he uses the RQ.CALCULATOR to determine what he would have to report for the size of the container he uses. He presses another button and finds out where to report, as well as whom to call locally for help to clean up if a spill ever happens.
Chapter A05, Access America, Reengineering Through Information Technology